12306 status, how do you approve?

Method/Step

　　12306 Registered users login: access to 12306 Railways China Railway Customer Service center, landing their own 12306 Ministry of Railways Service user account

　　passenger Home-my 12306-personal information-View personal information: carefully check each item of information

Information status display has been passed to indicate success through the audit, name, certificate type, identification number of the three personally identifiable information items users can not be modified

Information status display to be verified that the user's identity information has not been approved or verified, the user will need to carry their own two-generation resident ID card to the railway station or the point of sale for verification, how to check the small series did not go, after going to ask staff, explain the purpose

The status of the information indicates that the user's identity information has not been approved, but the verification result is approved. This may be the user's personal information filled in the contents of the error, such as the second generation of identity card number filled out errors. Manually modified for the ID card after the correct number click to save, if the last few days still show to check the status, it will require you to hold your own two-generation resident identity card to the train station ticket or consignment point for verification

　　passenger Home-my 12306-common information management-common contact: carefully check each item of information, the general registered users basically have only one common contact person, audit up very fast

Show passed status indicating that your usual contact information passed the audit, and if the display has passed, then within 180 days, you cannot delete the common contact

　　Add Contacts: If you need to increase the contact in the Common contact page click the Plus button to increase contact action, add contact information fill out the page red asterisk is required, if the students please select the type of passenger as student ticket, students can generally enjoy half-price concessions

　　Online Change sign/refund: users buy tickets in the train before the start of the 2 hours before the purchase of paper tickets, it can be 12306 Railway Ministry Customer Service Center for refund or change of the operation, refund success of the words to buy tickets to pay the cost of automatically play back tickets used in the bank card

User information is not approved or to be audited the status of the user can not buy tickets operation, so it can not be changed or refund of the operation

　　Home-My 12306-personal information-account security: successfully passed the identity of 12306 after the verification of the registration account to improve the security information, enter the customer home-my 12306-personal information-account security can modify the login password, through voice query password, modify the safe mailbox, Binding mobile phone, set password security issues and other operations, prompt account security, to ensure personal information security

　　Online purchase of tickets: registered users successfully through the 12306 nuclear inspection can carry out the normal purchase of the ticket operation, the purchase of ticket operation and before the same. Enter the departure time, departure, destination, departure time to check the date of the train tickets can be prepaid train information