Booz had to G3000 print label paper content Blank Solution!

Booz Postek G3000 Small Industrial barcode printer, with a fully upgraded V3.0 motherboard, with larger memory and faster print speed. In the price, performance, appearance, weight in the same type of machine occupies a clear advantage, because of its simple operation, durable access to the vast number of users of all ages! When printing for new users often encounter no printing content, mutual trust and constant scientific and technological engineering to arrange the relevant failures and corresponding elimination methods are as follows, I hope to help the vast number of users!

If you encounter a blank print during the printing process, you should first judge whether the blank fault is caused by the software setting or the hardware problem. Judgment method: to the printer to perform a self-test operation, if the Self-Test page is also blank, it can be determined to be independent of the software settings; Conversely, if the self-test information can be displayed normally, and the software print without content output, You can determine the problem with the software setup.

Self-test procedures are as follows:

①. In standby state, hold down the cancel key and hold it for 4 seconds, and the 3 LEDs will blink at the same time.

②. Immediately release the "Cancel" key and click the "Pause" button, the printer will print out of the inspection report.

③. Three led LEDs stop flashing and return to normal, Operation complete.

Submission Note: The Self-Test information page of the printer is generated directly from the inside of the printer, regardless of the software and the driver, so we can detect the problem of the printer's hardware failure through the self-test operation.

First, the printer hardware failure

Common hardware troubleshooting methods see the following table:

failure reason	workaround	operator
Print module lock lever not tightened	Please press down on the print module to indicate that the print module is jammed when you hear a "click" Sound. As shown in Figure 1.	user
Consumable Installation Errors	" "and" " Check the printer's ribbon is not installed counter, you can use the label sticky Carbon belt surface, to see if there is toner to determine whether carbon is carbon or external carbon. Make sure that the toner side is aligned to the front of the label.	user
Power failure	If the use of non-Booz original power is replaced by the original power supply (Figure 2), using a digital multimeter to measure the output voltage of the power supply is stable (24V), if the output voltage value is not stable to replace the power supply.	Certified Engineer
Printhead connector	Replace the print head connector	Certification engineer
Printer Board	Repair Printer motherboard	certification engineer
Print head	Replace print head	Certified Engineer

Second, software failure

1. After editing the label template in bartender software, click submit Print Preview button, print Preview is blank (Figure 3), please replace the printer driver at this time.

2. Use Postek utility software for the printer to perform advanced reset and manual reset operation.

Postek Utility Download Address (2.0): Click to download

Postek Utility Download Address (3.0): Click to download

The above troubleshooting should first ensure that the Ribbon and label matching. The above steps still do not solve the problem, please contact your printer supplier for inspection and repair, or visit Shenzhen Trust constant technology company website for more technical support information!