Common problems and solutions for notebook battery use

Question one: The battery repeatedly installed several times, or not boot?

Possible causes: 1. Bad battery installation. 2. Battery is not used for a long time. 3. Deep discharge protection. 4. Other reasons.

Workaround:

1. Carefully check the connection between the computer and the battery interface is correct.

2. Install the battery, use the adapter to recharge the battery, and then disconnect the adapter in the shutdown state, and then turn the machine back on.

3. Please contact me for a new battery.

4. Contact service or local Distributor.

Problem two: A period of time the battery is not used, the use of the time when the battery is reduced or no electricity

Possible reasons: 1. Without charging 50% storage, the power itself is rarely 2. By the battery quality or storage environment, the natural loss of the battery 3. The use of time is too long, do not carry out regular charge and discharge caused by the natural decay of the battery.

Workaround:

1.1% after the normal use of charge can be.

2. Normal phenomenon, after charging can be used normally.

3. Please replace a new battery.

Problem three: Battery display charge has been completed (100%), but disconnect AC power, the battery is not normal power cause the computer crashed.

Possible reasons: 1. The temperature of the working environment is too high, resulting in the battery over temperature protection of 2. The battery has a problem during charging, which leads to the distortion of the electric power display.

Workaround:

1. Turn off the computer, remove the battery after cooling in the normal indoor environment to use it, because the battery over-temperature protection can be automatically restored

2. Use the original battery under the same conditions to detect the failure to reproduce? If the original battery does not have similar problems, you need to contact E can after-sales service or local distributors to deal with.

Question four: After installing the battery, the notebook can work normally, but also can charge and discharge, but the battery information display is incomplete, can only display partial information.

Possible causes: 1. The interface between the battery or the laptop is bad or the connection between the battery and the notebook Exchange data is broken

Solution: Replace the original battery, if it is the same fault, it is the notebook and the battery interface of a contact point damage, need to repair. If the failure is eliminated, the battery's output interface is partially damaged, please contact the service or the local distributor to replace the battery.

Question five: After the battery is loaded, the notebook battery LED is blinking and the notebook is not compatible

Possible causes: 1. This is a battery and laptop compatibility issue

Solution: Contact Service or Distributor

Problem Six: The computer shuts down immediately when the battery is installed in the state with the adapter

Possible causes: 1. Battery failure, possibly due to a short circuit of the battery interface caused

Solution: Remove the battery immediately, and do not try to reload the battery repeatedly. Please contact the dealer to replace the battery