Computer software fault handling sequence

When the computer fails, if the failure is a software failure, the following sequence of processing to repair.

1. Judge The Fault

Before servicing a failure, try to be as detailed as possible before and after the failure, including which software is running before the failure, what devices are being used, and what prompts or exceptions have occurred since the failure happened. To determine the type of computer failure, whether it belongs to operating system failure or application software failure, to find out the cause of the failure.

2. Positioning failure

After a preliminary judgement of the cause of computer failure, according to their own knowledge and experience to determine the exact location of the fault, you can be suspected of the failure of the software removed.

3. Maintenance failure, to carefully check the main cause of the failure, is the software damage, or because of the virus and other causes, and then according to the specific situation, completely eliminate software failure.