Consumers who have been compromised by ADSL users should strengthen their awareness of Network Security

Recently, the reader Mr. Wang told this reporter about his ADSL account theft and consumption experience. What makes Mr. Wang feel depressing is that hackers use their ADSL account for consumption every month, it's like a worm that constantly eats away his purse. Mr. Wang was surprised to find that the ADSL account had been stolen for more than three months after he paid the phone bill two days ago.
Careless attackers can take advantage of this vulnerability.
It is understood that the ADSL in Mr. Wang's home can use 40 hours for 49.5 yuan per month, which is a limited-time package month, and requires additional payment for timeout. Since May, Mr. Wang has frequently accessed the Internet at home for work reasons, and the network fee has also increased. After the telephone fee is paid this month, Mr. Wang feels that he is not busy. He is not in Beijing during the Chinese New Year, but the network fee is as much as the normal time. After carefully checking the phone bill for a few months, Mr. Wang found that there was a "Information Service Fee" of 30 yuan in every month from January 1, December ", however, he did not use any other services except accessing the web pages and sending and receiving emails. By asking Beijing Netcom's customer service staff, Mr. Wang realized that his ADSL may have been stolen.
According to further investigation, the part of the extra charge Mr. Wang paid in three months was originally purchased by the hacker, and 30 yuan a month was equivalent to 10 hours of Internet access, it is not easy to pay attention to the bill without looking at it carefully. In addition, the hacker did not continue surfing the Internet after using Mr. Wang's ADSL account for consumption, which is also the reason why he did not promptly find the ADSL password stolen. If the bill is abnormal after the Spring Festival, I am afraid Mr. Wang will suffer more losses.
The customer service staff of Beijing Netcom told reporters that the broadband (ADSL \ LAN) account has the functions of broadband Internet access and online payment. The cost of using the broadband account to access the Internet and purchasing various broadband application products will be paid by the host, the system can only determine whether the user name and password of the broadband account are correct. In other words, the system can only recognize the account and cannot identify the account. At present, Mr. Wang has modified his ADSL password again, but the money spent by hackers can only be borne by himself.
Consumers need to strengthen security awareness
Since the beginning of this year, ADSL accounts used by consumers have been stolen frequently, and security issues have once again become a hot topic for Internet users. In an interview with reporters, Beijing Netcom people said that ADSL users can use the following methods to protect their passwords: on the one hand, consumers must promptly update their computer systems and anti-virus software, install network firewalls and anti-hacker software to enhance the defense capability against cyberattacks. On the other hand, consumers can log on to the self-service ADSL system on the Beijing Netcom website www.bjtelecom.com.cn "Online Business Hall, query and control your consumption details in a timely manner, and change your internet password on a regular basis to improve your awareness of cybersecurity and prevent hackers from taking advantage of this vulnerability.
In addition, in the harsh network environment where hacker hacking methods are widely spread on the Internet, it is indeed difficult to prevent the attacks based on the strength of netizens, people from Beijing Netcom said that as a network operator, they do not want to see the loss of user interests and the destruction of the network market order by hackers. Currently, Beijing Netcom is constantly enriching and strengthening the functions of the self-service ADSL system, and improving the user's control over the internet account and password, in the near future, we will start to effectively prevent ADSL password theft from the network technology level.
If the consumer suspects that his or her ADSL password has been stolen, he or she should immediately contact the Customer Service staff of Beijing Netcom 10060 to check the situation and change the password to prevent losses.(