Five scenarios for switching to VoIP and Unified Communication (1)

About every 10 years or so, there will be a new technology that promises to change the way SMB businesses operate. The purpose of presenting this fact is not to explain whether these new technologies can help enterprises, but to explore how to integrate these new technologies into existing business processes and systems. Obviously, integrated voice and data networks are also a new technology that can use Unified Communication to provide IP voice VoIP), unified messaging, Web and video conferencing, and integrated call center management.
The work of replacing the traditional PBX system is being done in an orderly manner, but the basic problems are still not completely solved: How can the conversion be completed? SMB generally selects the following starting point:
1. Create or relocate a company
2. Merger and merger
3. change existing devices
4. Create a call center
5. Integrate a branch every time
New or relocated Company
If you are a new company or are migrating, you will not encounter too many technical problems, because you can not afford the original communication system, even without the original data network, a commercial communication solution is established.
Whether the new deployment is successful depends on the following factors:
Planning
Identify risk factors
Understand customer service requirements
Develop and follow feasible deployment plans
Focus on details
And Mergers and Acquisitions
Nothing has a greater impact than merger or merger on the company, especially SMB. Suddenly, everything changed into two sets: two sets of databases, two billing systems, and two communication networks. Many companies have found that merger or merger is actually a good time to move to Unified Communication. Developing a merger or merge migration plan usually involves five important steps:
Determine the deployment progress, sequence, and method;
Assess the readiness of existing IP infrastructure;
Establish interoperability between old and new systems;
Develop plans for transferring data and communication services from traditional components to IP components;
Adjusts new business processes to provide functional training for end users.