Crystal Report image import/insertion bug

Crystal Report does not respond when importing/inserting Images

Crystal Reports will insert certain images but not others

After messing with this problem all day, I found out it's a bug in the Crystal Reports IDE.

Here's how to duplicate the issue:

1. right click on your report and select Insert> picture
2. double-click on the image that you wish to insert.

depending on your image and how the image was saved in Photoshop, it may or may not insert into the report. I 've had mixed results and apparently some images work and some do not. I haven't quite figured out the pattern yet, but I believe it has to do with the color profiles of the image. I probably won't waste any more time investigating it, because the following resolution has worked for me every time and I can import every image that I 've created in Photoshop regardless of how the image was saved and the settings used to save the images. (assuming that they're all jpgs, of course .)

resolution:

1. right click on your report and select Insert> picture
2. single-click on the image that you wish to insert to select it.
3. click" open "

The image shoshould insert into the report properly.

It's a subtle difference, but I hope this saves someone else a few hours of debugging.

Dave