Samsung mobile phone to download the application when prompted error what to do

This error message occurs when you download an application that is less than the operating system version supported by the download application. At this point, you need to check the application support version of the operating system and the phone operating system version is the same, if different, you need to upgrade the phone before you can download.

Note: Different models of mobile phones, due to hardware restrictions, can not guarantee that all models are compatible with the software after the upgrade. Specific mobile phone support of the highest system version, you can through the Samsung repair Station or 4008105858 hotline consultation. Samsung Android mobile phone supported software Installation format is. APK installation format, other format installation files can not be used.

Warm tips:

Mobile phone through the Kies upgrade method:

The method for upgrading using Kies software is as follows: (this method is suitable for upgrading an Android 2.2/2.3/4.0/4.1 version)

1. Please click here to download and install Kies sync software.

2. After opening the Kies software, if the Kies software prompts to update, please click "Update" to upgrade to the latest version.

3. The Kies software is being updated.

Machine Fota Upgrade Method:

4. After the Kies software update completes, uses the USB data cable to connect the handset to the computer, after the connection succeeds, the interface upper left will display the handset model.

When a mobile device can perform a fota software upgrade by moving data or a wireless network connection, follow these steps:

1. Under the Standby page, select "Application".

2. Select "Set".

3. Choose "About Mobile phone".

4. Select "Software Update".

5. Select "Update".



6. The Software update dialog box pops up on the screen to select the way you want to download the software.

7. Click "Download", after downloading the software, click "Install" to install the software.




NOTE: Mobile phone will start downloading packages, download time depends on the use of the connection method, due to network operators operating speed, Wi-Fi generally faster than 3G.

8. After the installation of the update software, the mobile phone will be restarted, the mobile phone software can be upgraded to a newer version.



9. The handset will reboot and complete the installation program.

10. View the System version: Enter the phone settings-about the phone. This clearly shows that the software on the mobile device has been upgraded from a previous version.