Forget to cancel Amazon Prime service?

Next, and customer negotiations, I generally use online chat way to deal with the efficiency is relatively high, but it seems to use the mail, there is a greater number of customer service.

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You are are now connected to Antonette from Amazon.com Antonette:hello, this is antonette from Amazon Chat Support team. How could I help you today? Me:i tried Amazon Prime. But I forget to cancel it. Now the fee has been charged. Can you help me refund? Antonette:i ' m sorry if you are were charged for the Amazon prime. Rest assured, I am here for help with you in anyway I can. Can you please verify the last 4 digits of the "card" that is charged and the expiration date please? me:1521 Antonette:thanks and the expiration date is? me:7/2014 Antonette:thank you. Here's what I can do. If you are wish, I can go ahead and cancel your prime and you'll be refunded. Would that is okay? Me:yeah, help me. Antonette:sure thing. Please give me a minute. There, I ' ve successfully processed your prime and you are refunded. Do you have a access to your e-mail right now, I just sent your reference in writing, can you please check to make sure T Hat all the details are correct before I let you go? Me:okay I have received an email. This is good. Thank you! Antonette:awesome You ' re much welcome. is I able to address all of your concerns? I just want to make sure your feel happy with the service in your received today. Me:yeah, of course. antonette:wonderful! We aim to make your shopping experience a pleasant one. Is there anything else I could help you today? me:no,bye!

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In short, Amazon customer service efficiency is very high, encounter any problems directly and customer contact can be