1. Go to Baidu to download a "Kies software" and install it in the computer.
1. We now use the mobile phone with a dedicated data cable and computer USB connection.
2. Connect the computer after the success will pop up as shown in the following image "Open the device to view the file" Double-click it to open it, if not pop up we can enter my computer to find a Samsung hard drive things, we click it into the same.
3. If we double-click to open we will see a "Phone" (built-in hard disk) and "card" (external SD cards). As shown in the following figure, we choose Phone entry
4. If we click on the "phone" letter, we can see the file in the phone.
5. Now you can directly copy the files in the phone to the computer, you can also copy the files in the computer to the phone, oh, if selected right click "Copy".
6. If we directly "copy to the mobile disk root directory"-"paste" (This operation and mobile phone copy to the computer is the same).
If the connection does not go up we see whether the USB interface is not good or the software is not installed or the data line problems, or your system problem.