How does Taobao delete malicious negative reviews? Tutorial on deleting malicious negative reviews on Taobao

1. Log on to your Taobao account on your computer, as shown in the figure below.

2. After entering the page, click the [contact customer service] option.

3. Click the self-service option below to go to the details below.

4. In addition, we will click the "violation acceptance-unreasonable comment" option.

5. You will see a buyer coercion option.

6. Fill in the seller information, as shown in the following figure. We can buy this information in the product.

7. Click Seller Center> sold baby.

8. Keep relevant evidence, such as chat records and phone recordings.

Friendly reminder: If your product does have problems, we should take a good attitude as a seller, and then tell the buyer that they will help us change the praise. Of course, everything has two sides.