Job 7: User Experience design case study

I. Based on the 7 UX evaluation criteria We have listed, we analyze the "public number of educational management system of Nantong University" where you feel satisfied with the user experience design (not less than 2 o'clock) and (20 points), please state your reasons.

A: 1. Be able to provide feedback as soon as possible. By entering instructions, you can quickly get the service function provided by the number, and the function is very detailed (1). Moreover, there is new information that can remind us of the first time (2).

2. The user has control rights. Obviously, the return button of the phone can be easily returned to the main interface.

3. Help users identify, diagnose and fix errors. After I entered the invalid instruction, the public number was able to tell me in time that the instruction was invalid and provided all the instruction code (3).

Fig. 1 Fig. 2 Fig. 3

Two. Similarly, the analysis of "Nantong University educational Management system public number" in the user experience design to make you feel most dissatisfied with the place (not less than 2 o'clock), (20 points), please state the reasons.

Answer: 1. The system interface does not conform to the practical practice. Now the user more accustomed to the graphical interface or button click Mode, this kind of instruction function is not quite in line with the user's habits. Take the following

For example, in Figure 4, we can clearly see this kind of button-type operation interface, so that users can see the function intuitively.

2. No necessary hints and help documentation. When I entered the public number, I was not prompted for any features or helpful documentation.

Figure 4

Job 7: User Experience design case study