Advantages:
1. Necessary tips and help documentation
This public number is more convenient to use, the wrong or lost will automatically appear the public number of functions, very humane.
2. Give users timely and quick feedback
Use this public number for results query, timetable query, public elective course inquiry, etc., the speed of feedback is very fast, almost no need to wait, compared to the use of computers more convenient and save time.
3. Academic Work Reminder
The public number will also provide students with some reminders of the academic affairs, such as: college English level 46 examinations, changes in public elective courses, and notification of online assessment of teaching work.
Disadvantages:
1. Give users timely and quick feedback
When a lot of people use the second public number at the same time, the system can not give timely feedback, and even the situation of strikes, such as choosing a public elective course.
2. User control rights (master)
For users, this public number has many restrictions, not flexible enough, every time you want to use a fixed format must be entered, the wrong word is not, the recognition is not high.
Job Seven: User Experience design case study