Outsourcing of girls, online games and Human Resources

It seems that these three things have nothing to do with. In fact, they do not have much to do with each other. They just have something in common. Let's just call me the title party.

This is the case: I have two friends who work in a software outsourcing company. The company is dominated by Human outsourcing, that is, they travel all the year round in cities they are not familiar with and unfamiliar companies, do unfamiliar work. Well, yes, they are not very familiar with each other. One is just graduated, and the other is already working in the software industry for three or four years. At the same time, they had the idea of resigning. It is such a normal thing that triggers some thoughts on the outsourcing industry. Write it down now for the rest of the world to view it. In fact, it is just a glimpse of the leopard. It is inevitable that it will be partial and wide, with some omissions. Which of the following are some mistakes, or you have better ideas? Please leave a message. Or write awesomevito [-@-] live.com.

In fact, personnel changes are too common in Human outsourcing companies. Some people come here to do this business, and most companies are not surprised at this, we are not very concerned about the root cause of these events. Recently I am reading some books about lean entrepreneurship, which mentions a method to find the root cause of the problem: "five reasons ". So I took a try and talked to two friends (named a and B) about the five reasons for resignation. The general process is as follows (for ease of understanding, compiled ):

A: The new students have been working for about half a year and have no direction for development.

Me: Why do you resign?
A: Because I don't like the stupid leadership, it's so uncomfortable and so silly.
Me: this is not an excuse. I 've been working with more colleagues. Why can they endure it?
A: They are employees of the company. I am an expatriate. Of course they are different. Besides, I have no friends here. I have nothing to do when I go back every day, and it's a big dumb to go to the company.
Me: If you are an employee of this company, are you still leaving?
A: You can consider that the treatment is different for big companies.
Me: Actually, as an outsourced employee, your salary is higher than that of your own employee.
A: Gao is not high enough. I am not a familiar employee here. I would rather go back to the city where I went to school to find a job with less money.
Me: Do you usually watch the hair?
A :......

B: Three or four years of work experience, although it is an employee of the association, there is no sense of separation in the workplace. Leaders like it and colleagues love it. Everything went well.

Me: Why do you resign?
B: This line is boring.
Me: What do you want to do?
B: I don't know. I just want to resign first.
Me: If you change the industry from the beginning, it will be difficult. Have you ever thought about it?
B: the focus is not on difficulty, but on whether it is interesting. Buy a house, buy a car, marry a wife, and have all the children, but you have to sit in front of your computer all your life and do repetitive work. Would you like?
I: Have you ever thought about development in this industry?
B: Check the situation. If the industry has a good platform or opportunity, you can still consider it. After all, this is a field that I am familiar.
Me: Do you usually watch the hair?
B: You guess.

After the conversation is complete, let's analyze it one by one.

Based on a's answer to the question, we can learn about Jia's work and living environment. Jia is not satisfied with both. The boss is stupid at work, does not like him; has no friends in life, is empty, bored, and lonely. That is to say, the current environment for Jia is purely a job without entertainment or social networking, so he began to ask "who brought me here ?" Thinking about the road back, thinking about the former good friends, thinking about the predecessor that could not be found, sitting in his own small village rental house, tears. Of course, without waiting for the tears to fall down, the phone number of the stupid leaders came: "XXX !! YourCodeA bug has occurred! Where are you? You have many questions this week! If you don't have to wait for half an hour, you will be at your own risk! Bala ....."

Based on B's answers to questions and understanding of his work and living environment, B's current life is like a fish. My salary is enough, my boss likes it, and my colleagues love it. Isn't it difficult to resign now? The answer is in the conversation: B thinks the current job is boring. Well, what do you think is interesting? The answer is also in the conversation: I don't know. Although there is no such problem, it also illustrates that the current environment of Party B cannot meet his growing needs. So we can imagine a scenario: B spent an hour completing his work, and then sitting at his desk thinking about the meaning of life and his future direction, when I think that I have no way to go, but it is very likely that I will die here, I can't help but cry sadly. Of course, without waiting for the tears to fall down, a new younger brother next to him ran around and handed a cigarette with sincerity: "XX Brother, help me tune a bug, I haven't finished it for half a day."

After the analysis, let's make a summary. From the above analysis, we get the current requirements of Party A and Party B. A's needs: the need for love and sense of belonging; B's needs: the realization of self-value. Here I admit that I borrowed some of Maslow's theories. For some force installation theories in this article, I willArticleAt the end.

Maslow divides human needs into five levels. When they meet low-level needs, they will move towards high-level needs. If the demand chain is incomplete or stuck in a shell during the development process, this person may feel uncomfortable. The external performance is the requirement for changing the current environment. The following are the five levels separated by Maslow:
1. physiological needs
2. Security Requirements
3. Ownership and love needs
4. Respect requirements
5. self-realization

It can be seen that Party A and Party B are in the 3rd and 5th stages respectively, and the current demand is not met, so they want to change the environment and seek breakthroughs. Let alone Party A and Party B and look at the needs of the crowd. This represents a large number of outsourcing employees.

Now, the analysis on Party A and Party B has come to an end. Let's start with the outsourcing enterprises.

First, why is there a Human outsourcing industry? Because there is a need. What are the requirements? The company wants to reduce human resource management costs. So we come to the conclusion that the core responsibilities of Human outsourcing enterprises are: human resource management and allocation of counterpart work types. Since human resource management is one of the core responsibilities of Human outsourcing enterprises, it is necessary to solve the needs of employees. At present, human outsourcing enterprises in China are of a general leather bag nature, with no corporate culture, no systematic employee management system, no employee development plan, and no ...... basically, employees are related to none. They put down this important responsibility and put their core resources into customer development. In fact, this is understandable. There are so many people in China that the remaining human resources are full of streets. However, the result is: the employee turnover is serious, the recruitment cost increases, the training cost increases, and the default risk is high, then, in order to make up for it, more resources will be invested in market development. Obviously, this is a vicious circle. The market is limited. It's just such a big piece of bread, and it's gone after the development. How to stand in such a market is the core issue. The core of Human outsourcing is human resources, and the products of Human outsourcing enterprises are their employees. The product quality determines the competitiveness of an enterprise in the market, ignoring the R & D and maintenance of its own products, and blindly seeking for market development. After the market is developed, even if the customer opens up the money with both hands and waits for you to get the money. If there is no good product, the money cannot be taken away.

I spoke so much about girls and online games. Isn't that good? Don't worry. Let's proceed. Next we will discuss how to solve the needs from the perspective of Human outsourcing enterprises, taking girls and online games as a reference, and combining the example of A and B.

Back to Jia, I was crying in a small rental house in a lonely and empty manner, but I received a call from the leaders. How can this problem be solved? In fact, in addition to comforting him, there is no way to solve this problem. You can't call a phone call and give it a try again. Are you powerless? We need to start looking at this problem from the ground up. Jia has no sense of belonging, and feels like a rootless grass. It floats in a place that we don't know, and nobody cares. Ah? What about the company? What about the company that signed a contract with Jia? In fact, the company does not know the situation of A. Of course, a will not talk about a sense of belonging with a company that only knows how to make money from itself. When you resign, you may find a reason, such as getting married at home. Then we found the problem: employees have no feelings for their own company and have no sense of belonging.

What needs to be done: give employees a sense of belonging and make them feel that they are part of the company. Let employees think of a giant standing behind them and holding an umbrella for themselves; when they feel empty and lonely, they will think of a stove behind them to turn around and warm up. It is a complicated and simple task to cultivate feelings. Next we will use the method of falling in love with girls to conduct a gradual analysis.

Now you know a girl and want to cultivate feelings with her. Let's start with ourselves: No one will fall in love with a person with no character. In this case, not one girl needs to cultivate feelings is a large number. Based on the historical fan worship of singers, we can draw a conclusion that only a person with a clear character can maintain many followers. It is used in the enterprise, that is, the enterprise culture. The unique corporate culture will attract unique people and retain unique people. Design and implement enterprise culture training based on the industry nature of the current enterprise and the group character of employees. Of course, this training does not refer to the opening of the Conference, but to the use of the training. For example, if your corporate culture is to eat eggs at noon every day, then business leaders must do this. Another point to note is that many enterprises currently say they have their own culture. In the corporate culture column of the website, they read the same content as the declaration of joining the party, the rest of the empty talk is nonsense that you cannot understand. Let's take a simple and concrete example: "We think Twitter is better than Sina Weibo, and we think that it is shameless to be a fake." Walls "cannot block our eyes and thoughts, we think 5xxx Mao is very poor. "This is what geek Park wrote in the recruitment column, describing its cultural atmosphere with preferences for specific things.

now, assuming that we have taken care of ourselves and become Leslie Cheung, We are lazy, decadent, confused, and shy, but qingxiu Peugeot, the money, the bold wild, the hand of all people can be crazy about the peerless fanghua. Now I want to ask a girl, will she drive in a luxury car to stop the girl's downstairs, with a smile and a bunch of flowers waiting? No! Yes! Yes !!! The scene is like this: you drag the lazy and decadent step and walk to the girl's side with a lost eye: "It's April 16, 1960 03:01 P.M.. You are with me, because you will remember this minute. From now on, we have been friends for one minute. This is a fact. You cannot change it because it has passed. In addition, you will dream about me tonight. Tomorrow night I will be at the Mandarin Oriental Nightclub. "Then the next day, the girl will drop her job at night and appear in front of you at the risk of being scolded by her boss. Of course, it's far away. The focus here is to make the girl pay for it. There is an unwritten saying: If you are dating a girl, don't pick her up on your first appointment. If you smile with flowers in your hands downstairs, the girl will not treat the conversation with caution because she has no loss. At the very least, you should let her go to the appointment place. In this way, the girl will take the initiative to explore you because of her own efforts to determine whether her payment is worth it for this appointment. This is based on the principle of sunk cost dependency. For example, if you buy a movie ticket and read half of it, it turns out to be a bad film, but you will continue watching it, because you think it would be a pity to go out now. The more you pay, the more reliance on sunk costs. This is also the phenomenon that many lovers see: "I don't know if I love him or not, but we have been together for so long, and I don't want to separate them like this. "If the two are only paid by one person, this sentence will not be said. After talking about girls, let's talk about enterprises in a bit.

as we have mentioned earlier, human resource outsourcing enterprises ignore employee management because they use a large amount of resources for market development, leading to the loss of talent. The next step is ELE. Me. Come on, as long as you come. Specifically, there is no standardized recruitment process, no perfect interview materials, just ask a few symbolic questions, talk about salary and treatment, and then pull it to the client for verification. All the people who pull peat knows how to pick up the girl's body and appearance. Interview is the first meeting with a girl. It is very important. The first appointment needs to show her personal charm in full, that is, the corporate culture mentioned above, which fascinated the girl deeply. Ke, said a big story, even if not deeply fascinated, also need to have a deep impression. If the corporate culture interviewer you show does not agree with, sorry, you are not the one I am looking. When your corporate culture attracts the interviewer, perform a rigorous review to see if we can place it here. If so, let's start the next process: Give the girl a date location and let her go. If you want this job, I think you are good, but I still cannot let you enter my world so casually, you need to pass the verification. In an enterprise, this path can be designed as a short-term internal inspection of the company to provide an assessment process for new employees. If a score is obtained during the inspection period, then we will arrange for the allocation to the customer. If not, I'm sorry, girl. You are very nice, but we are not suitable. If I stay, I will feel that this job has been earned by me, and I will cherish it, instead of feeling like I was sold by a channel dealer.

After the assessment, you and the girl will be together, and then you will have a happy life until you get old. Let's go! Impossible !! Everything in the world is changing, and so are feelings. If you do not make the appropriate decisions with the changes, the only result is that you are walking on the street at midnight, blowing the cold wind and holding the beer with half a bottle left, smiling and tears, recalling what the girl said just now: "I don't think I love you anymore, let's break up. "So we need to change. With the passage of time, the feelings will become dull, stimulate, and regain the old passion. For a girl, you can take her on an adventure and keep her half a bottle of water in the Sahara Desert; fight for her lions in the Amazon jungle; beat her sharks in the sea. Or if you are really a person without any romance, you can improve your peaceful life if you have an affair. However, in addition to paying attention to employees from the details and holding various meetings on a regular basis, the most reliable method is to engage in extramarital affairs. That is, regular assessment. You want to tell your girl that I love you. I hope you will get better and better. If you cannot get better and better, you cannot get worse and worse. You don't need to wash your face when you get used to your life. You don't need to give face to your friends all day. If you do, I will change you one day. Regular assessments give her a sense of crisis, and make her feel happy at this time. If she is not firmly in her hands, it will be fleeting, and those who have passed away, they can only stay in good memories and cannot be found again. Of course, here I want to emphasize that if you are with a girl in real life, you must not let her down and treat her well. Even if you don't have a lot of romance, if you really care about the details, your lover will be moved into tears.

The regular assessment of employees is easy to say, but it cannot be done. After an employee is assigned to a customer, you cannot see the employee's status and cannot assess the employee. Here, enterprises can develop a simple external staff assessment form and send it to customers every month. Make sure that this form does not take too much time for the customer to fill in. Of course, you can also attach a simple small gift to the form as a customer's entry. You can understand the customer's feedback on the product in the examination form filled out by the customer. If those features of the product are good, increase the intensity (employee rewards) here ); if the customer thinks that those features are not good, they will be eliminated (punished or dismissed ). In this way, both the customer's needs and their own products are well understood. Of course, this is only a hard indicator for maintaining employee relations, and the care for employees is king. In the simplest example, do not miss a phone call for a long time. It is not your job that you forget when you are busy working overtime. Of course, you cannot forget your family.

Then, you spent a few years with the girl. You went to the desert, the desert, and the beautiful and dangerous Amazon jungle. Today, you came across the calm and crazy sea. You love each other, and you trust each other. You are a safe haven for each other, holding a paper umbrella, walking in the bustling streets, your eyes look at each other, the pedestrians in a hurry and the scattered raindrops seem to be in another world. Here, only each other is left.

Now, we have solved the problem and the need for love and sense of belonging. Although the above mentioned many things may be considered technical, the most important thing is to point out here: only with sincerity and sincerity can it be exchanged for a long time. I have seen too many companies leave their words empty, and every word-of-mouth attack is a severe injury. However, damage to a piece of feelings often only needs to be hurt once. There is also, don't treat your lover as a fool, every lie and action of you, she will look in her eyes and remember in her heart.

A's done. Let's take a look at B. B spent an hour completing his day's work. He was sitting at his desk thinking about the meaning of his life and his future direction, and felt extremely sad for his confusion, so he looked up at the sky 45 degrees ago and prepared to leave tears of confusion. So sad, what should I do? It's like a girl who spent the best years with you and hugged you and said, "Dear, let's get married .", Then you are confused with your eyes and think about the concept of marriage, and then say, "What does marriage mean? Is Zazi married ?" Then the girl turned and sat in the bedroom, holding paper, imagining the days after she left you. Here, it may be inappropriate to use a girl to compare the status of.

Friends who have played online games should know that online games generally have a main task, that is, to develop your own tasks based on the given circumstances, and then you will receive generous rewards, at the same time, your capabilities will be rapidly improved. If you do not want to do the task, you can also keep fighting the wild monsters, that is, you can beat the monsters yourself, make money, and then improve. But it is obvious that there are two points: 1. The ability to do tasks is improved faster than the ability to fight monsters. 2. It is very interesting to do tasks. It is not as static as you do. It is a story to do tasks, but it is purely to upgrade and make money, here the important thing is 2nd points. B is a bored person. Every day, when facing the same group of monsters, you can close your eyes and kill them all. In the game of Classmate B, there was no main task, and no one told him what to do next. So he kept repeating the task repeatedly. Soon, student B will give up this fun game and start a new journey.

Life is just a game. In this article, employees are game players, while human outsourcing enterprises are non-player-controlled character in the game, responsible for guiding tasks. In the current situation, many outsourcing enterprises do not do a good job in the NPC, but think that GM (game master) thinks that they are controlling the fate of game players and are willing to collect game fees. The Human outsourcing enterprises need to remember that the existence of the Human outsourcing industry is because you assume the responsibility of Human Resource Management for other companies, rather than how great your market development team is (of course, this is not to belittle the market development team, they are crucial), do a good job in human resource management, is the most fundamental task. Here, we are doing a good job of NPC, allowing players to perform their tasks happily, upgrading and paying for games happily.

What should enterprises do? Refer to the pyramid scheme. The attraction of the pyramid scheme is that it gives everyone a head and everyone can get rich, and people think this is a very feasible thing. The MLM team has a clear Pyramid Model and precise metrics, allowing everyone to find their position on that pyramid and see the future direction. Of course, in Human outsourcing enterprises, people cannot be fooled like pyramid schemes. A clear development path is still needed. In Human outsourcing enterprises, most of their employees are skilled workers and master different skills. They can make a tree-shaped development structure for employee development based on different types of work. For example, an employee is an ordinaryProgramPersonnel, then his development direction can be first developed as a Senior Programmer, and then can be turned up to,AlgorithmDesigner B, architect C, and project manager. Of course, here is just an example. The specific development path can refer to a variety of certificates, but also the status quo of enterprises, and can also be classified from the industry perspective. This is like starting from a game, you are just a non-characteristic player. After the upgrade, you can turn to another role, and you can become a magician, a boxer, a sharpshooter, and so on.

Once the employee's career development map is planned, the next step is to make a precise measurement indicator. In the game, how much experience you have, how much money you have, determines how much you are upgrading and whether you can transfer jobs, in reality, you can also combine the corresponding customer feedback indicators, obtain certificates, and years of service (this requires careful consideration) for comprehensive measurement. The important point is that indicators should be clearly and measurable, and should not be rejected or confirmed by a single sentence from a leader. Let everyone see the practical direction, rather than office politics. At the same time, enterprises also need to help their employees complete these metrics, such as reimbursement of part of the Certificate examination fee.

Now, the development map has been drawn up, and there are clear and measurable indicators. Then, after the fruits of our development map come into being, we will go to a necessary task in the game: team up and fight monsters. With our own team, the team will have an overall upgrade in the fight process, and at the same time increase the team's sense of honor. As a result, the team members will follow the development map step by step, and new employees will also fill up the underlying structure on the development map.

In this way, we have solved the self-value realization needs of Party B, and solved the two resignation problems mentioned at the beginning of the article.

We have been discussing people's issues before. Let's talk about the enterprise itself.

When an outsourcing company can completely solve the problem of Class A, that is, solving the need for employees' love and sense of belonging, it is already a respectable company. The development of a respectable enterprise in the industry will not be inferior. A steady stream of orders will force enterprises to carry out corresponding Transformation: A. increase the intensity of graduate training and transition to training institutions. B. Increase the team's outsourcing efforts to improve the quality of ticket handling. C. Self-owned product development, from human core to technology core. D... e... these options do not conflict with each other. While gradually transforming, they also provide more and more possibilities for students B, that is, those pursuing self-value realization, it is no longer limited to finding its own position on the development map, which also increases the ability of enterprises to retain elite employees.

For many transformations, I personally prefer to develop my own products. Feel free to feel that most of the outstanding enterprises have core technologies and stand firm in the industry. Do not use India's outsourcing companies to disrupt the situation. India's outsourcing is like Made in China a few years ago, just a transitional process. Looking at the current Chinese manufacturing industry, how many enterprises can remember their names? Foxconn, famous for jumping off the building? Programmers are also dying.

We come to this world with bare bits, and it will eventually turn into dust. Why don't you take this opportunity to see your own dazzling light?

The above is just a piece of speech, so I can say it at will and you can read it at will. Dust to dust, soil to soil, wash and sleep.

The following are some concepts that have been introduced in this article (the following link is for me to search for details, and I will do it myself ):

1. Maslow's hierarchy of needs theory-http://baike.baidu.com/view/690053.htm? Fromid = 46932
2, sunk costs-http://baike.baidu.com/view/316698.htm
3, five why-http://zh.wikipedia.org/zh-cn/%E4%BA%94%E4%B8%AA%E4%B8%BA%E4%BB%80%E4%B9%88
4, geek Park corporate culture-http://www.geekpark.net/job.html
5, who brought me here-http://music.baidu.com/song/1992266#33363e26ea3e4446932c278f1b45d847
6, repeated repetition-https://soundcloud.com/nanjinglizhi/a-southern-city-in-a-late-1

--- Add by 11:13:14 ---

7, Zhang guorong "A Fei Zheng Chuan"-http://baike.baidu.com/view/160312.htm