QQ can not be on the Internet

Many netizens have met or experienced the computer QQ is still in the login, and can chat normally, but not open the situation of Web site, and when the computer appears to QQ but not open the page is caused by what reason, we also how to solve a similar computer failure it.

scope of application and presentation tools

Scope of application: All version system under WINDWOS platform
Demo System: XP Professional Edition/win7 flagship edition

can QQ but can't open the webpageWinsock protocol Configuration failure (most netizens are caused by this reason)

This kind of problem many netizens have appeared once, must compete the computer not to be frequently poisoned or set the mistake, occasionally the system also may appear this kind of situation.
and the Windows System Winsock protocol configuration once the failure, then will be able to QQ or can be on the network game, but is unable to open the Web site of the situation.
QQ has been logged in, but also can chat with QQ, but unable to open the Web page.
If you are playing online games, online games are normal, but you cannot open Web pages.
Workaround Portal: Winsock protocol Configuration Troubleshooting method

DNS server Failure

When you can be on QQ, but can not browse the Web page, it may also be due to DNS settings or DNS server failure caused by itself.
DNS server itself just as a domain name resolution jump server, it is also a computer does not guarantee that it will always be normal, if the local DNS server failure, this is normal, we just need to change a DNS server.
About the role and description of DNS server: What does DNS do?

DNS Server Troubleshooting Method Portal: DNS server failure resolution

Network firewall or antivirus software causes

such as Windows Firewall or some network firewall features are very powerful, but if you do not notice, the browser added to the block access list, or the wrong firewall policy will cause the Web page This can be online, but also play online games, but is unable to open the Web page situation.
In addition, now many domestic anti-virus software, have joined the monitoring of the Web page, some of the other computer antivirus software will directly not allow users to open the site, such as the previous years of KV2005 antivirus software, the computer can normally open the Web site after the boot, but after more than 20 minutes will not be able to open the Web page.
Network firewall or anti-virus software solution Portal: Network firewall or anti-virus software solution

Application Management system service reason

Some time so unable to surf the internet, because Application management system service did not shut down, this is the telecommunications in the Zhougi years that will say, the specific reason is not very clear, but this service generally not much effect, and has been in the forbidden State.
Application Management System service Solution Portal: System service Solution

The Hosts file was tampered with cause

Hosts this file is based on the TCP/IP for Windows standard to work, usually directly intercept the domain name for forwarding or setting errors will cause the Web page can not open the situation.
The Hosts file was tampered with the solution Portal: The Hosts file was tampered with to resolve the method

system poisoning or malicious plugin causes in your computer

In addition to the above reasons, the most likely cause is a computer poisoning, or a malicious plug-in computer program.
System poisoning or a malicious plugin solution in your computer Portal: System poisoning or malicious plugin solution in your computer

Internet Explorer component defect reason

IE browser is the Windows system comes with a browser, but also has been a very large number of users of a browser, but also the most malicious plug-ins to tamper with IE components. Many times after tampering will appear sometimes can open the Web page sometimes do not open, or inexplicably play advertising.
IE component Defect Solving method Portal: IE Component Defect solution

QQ can not be on the Internet computer Fault resolution methodHow to troubleshoot Winsock protocol configuration

1th Step : Click Run in the Start menu and type "cmd" in the Open Run window and enter OK to kill the command Prompt window.


2nd Step : In the Open Command Prompt window, enter "netsh winsock reset" and enter OK.


3rd Step : Press the prompt in the command prompt, the computer restarts, in the startup of the computer after the start to check whether the computer can be normal Internet, QQ can also log in normally.

DNS Server failure resolution method

It is not particularly good to judge whether the local NDS server or the DNS server in this machine is set incorrectly, but we can set the DNS server IP address of the computer directly to 8.8.8.8.
Computer Mutual Network Note: 8.8.8.8 is a DNS resolution server provided by Google.
This article demonstrates the DNS setting method in the XP system, but the WIN7 and WIN8 system setup methods are similar, if you are not accustomed to see the DNS setting method, this is the author's previous written about the DNS method, which has XP, Win7 and WIN8 system set up a full schematic tutorial of DNS.

1th Step : Locate the Control Panel in the Windows Start menu and open it, locate and double-click Network Connections in the open Control Panel.

2nd Step : Locate "Local Area Connection" in the "Network Connections" window and right-click on the local connection to select "Properties".


3rd Step : Locate and double-click the TCP/IP protocol in the open Local Area Connection properties.


4th Step : Select make the following DNS server addresses, all filled in 8.8.8.8 and OK, back to the local connection properties again.

Network firewall or antivirus software causes

If you are using a network firewall, remove the browser from the network firewall with an exception or block access list that you have blocked.
In addition to the anti-virus software, we can turn off the web monitoring.

Application Management system service reason

1th Step : Click Run in the Start menu and enter "Services.msc" in the Open Run window and OK to open System services.


2nd Step : In the Open System Services window, locate the Application Management system service and right-click to stop.

Computer Mutual Network Note: You can directly double-click application Management System Services, in the open Application Management System Services window, the startup type is set to prohibit, and then determine that the service will not automatically start.

The Hosts file was tampered with cause

The use of the hosts of users are aware that the use of this file, you can do the screen closed the effect of the site ads, but if set wrong, was tampered with, then we are also blocked by this file caused by the page will not open the situation.
About the hosts introduction and use of methods, mutual network author has written a document before you can see: How to use the Hosts file
1th Step : Open the system disk to search the "hosts", or open the "C:\WINDOWS\system32\drivers\etc" directory directly.

2nd Step : Find the Hosts file in this directory directly delete, or right-click on Notepad to open, the contents of the content are all deleted but can.
Computer network Note: The Hosts file itself on the individual users generally do not have much effect, has been the role of the card can not be used, and this hosts file after the deletion of the computer has no effect on the slightest.

system poisoning or malicious plugin causes in your computer

In addition to the above reasons, the most likely cause is a computer poisoning, or a malicious plug-in computer program.
Computer Mutual Network The author has written a similar article before you can refer to the removal of malicious plug-in method graphics Tutorial: Delete malicious plug-in method

1th step : Download computer-aided software, such as 360 security guard or Jinshan Guardian and other ancillary software, and successfully installed into their own computer.

2nd Step : Using the system repair in 360 security guard, can scan all the plugins in the computer, find some malicious plug-ins removed. and then restart.
Computer Mutual network Note: Jinshan Guardian Security Assistant software also has a similar function, it is not explained in detail.

3rd Step : After restarting the computer, press F8 to enter the Windows Advanced Options menu and select Safe Mode with network in the Advanced Options menu.

4th Step : Enter the safe mode with the network to check whether the browser can use the Internet properly.
If the Internet on the computer restart, normal access to the computer to check whether the Internet is normal, such as the Internet is poisoning, the computer restarts into the system security mode of overall anti-virus.

Internet Explorer component defect reason

If this is not possible to surf the internet, but can be on the QQ situation, first detect whether other browsers can also surf the Internet? If you use Google Chrome, Firefox or Opera browser to try to be able to surf the internet, if possible, then the basic can be determined to be IE browser problems, or IE component problems.

in the event of a Cong fault, we only need to re-register the IE component once again, personal advice is to uninstall IE directly, and then reinstall IE Browser.
1th Step : Then click Run in the Windows Start menu.

2nd Step : In the Open Run window, enter the following code in turn and determine.
regsvr32 Shdocvw.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll
regsvr32 Msjava.dll
regsvr32 Browseui.dll


3rd Step : After the input, the computer restarts, after the computer restarts, again open IE browser to check whether the normal Internet access? If you are not able to surf the Internet, enter the following command again.
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll (Note that this command is just not there OH)
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll
regsvr32 Msjava.dll
regsvr32 Browseui.dll

the 4th step : After the input, the computer restarts again, after restarting again check whether IE browser can be normal Internet.

QQ can not be on the Internet