Several "Trivial matters" of QA, talk about our qa motto, and improve our integrity.

Scenario 1:

A qa colleague a went to the weekly meeting of the spot check project last week and thought there were many areas for improvement. After the meeting, a communicated with the project manager about the situation. However, the management center waited three days before receiving a's email written report. In the written report, A did not send the email to the project manager.

Thought 1:

1. The purpose of QA is not to embarrass or embarrass the project manager, nor to make a small Report to the project manager. It is to help the Project Manager discover the problems he has not paid attention to and collect good cases, at the same time, the company's management should reflect the real situation of the project and collect basis and feedback for management activities.
2. A cannot guarantee that the problem is always comprehensive and will not be sent to the project manager. If our analysis is incomplete and professional, the project manager will not be able to express the problem, we all lose the opportunity to improve together.
3. Timeliness is very important. Management and dealing with people may lead to management distortion if feedback is not provided in a timely manner. 3 days of feedback is enough to waste managers with valuable improvements or rescue efforts.Best time!

Scenario 2:

A qa colleague B, Project Manager C, and other colleagues in the management center have a meeting to discuss the problem. When we ask the Project Manager some questions, C hasn't answered the question yet, B helps C explain the situation.

After the meeting, I talked to B about the details and asked him if he thought that "the launch time was really tight according to the customer's requirements" and helped the Project Manager explain.

B said yes, and because the project manager was not given"Greeting", We will check and answer some questions for him.

Thinking 2:

1. Check whether the problem does not exist.Cover your earsThis will weaken the professional image of QA;
2. The QA mentality should be normal, and we should not blame ourselves. It is our responsibility to discover problems. If we cannot discover problems or make thorough analysis, we will not let other colleagues establish a management prestige. Our colleagues are watching us: "Where is the value of managers?"
3. QA does not replace the project manager for management, nor does it replace him/her for project management. We have the obligation to ask and have the right to make suggestions, however, the project manager must answer and make decisions;

The motto of QA must be "sensitive, acute, and timely". This is the foundation for building a management prestige!