Software Uninstall FAQ

For the Novice computer, if the uninstall software does not follow the correct method, often can not completely uninstall, there is residual phenomenon. The following is the collection of many users often appear some software uninstall problems, let the novice to learn from, lest the novice repeat, mistakenly into trouble.

　　1. Q: I have uninstalled the software through its own uninstall program, but you can see the options in the Add or Remove Programs window in Control Panel, but when you uninstall again, you're prompted for the file, and for some reason, how do you get that information removed from the Add or Remove Programs window?

A: Normally, after uninstalling the software, in the Add or Remove Programs window, the appropriate options are automatically removed, and information about the software is left in the Add or Remove Programs window if you uninstall the software in a way that does not follow the normal uninstall method (for example, if you remove the software directly from the folder) or if the uninstall error occurs. When you click the "Add/Remove" button again, the system can not find the appropriate program and prompted the error message. For these legacy information, we can use some system optimization tools to remove it, such as "Super Rabbit" can help us to delete: In the "Super Rabbit" window to select "Control Panel" in the pop-up dialog box can be easily deleted.

　　2. Q: I originally installed DirectX 8.1, recently upgraded to version 9.0, I do not know why my sound card is not audible, I would like to uninstall and reinstall DirectX 8.1, I do not know how to uninstall?

A: Uninstall DirectX we can use software to achieve the goal, such as "DirectX Free to unload" is a good tool to uninstall DirectX, it supports any version of DirectX Uninstall, the operation is very simple, Directly click on the Uninstall button in the program window and follow the prompts step-by-step operation, in addition, the software also restores the original Windows XP features of DirectX, the operation is very simple, as long as the CD-ROM into the CD-ROM drive, and then follow the instructions in the program.

　3. Q: I am trying to delete some software, pop-up error Box said that a certain program is using the program, and then quit the uninstall program, how should I uninstall these programs?

A: This is because the program you want to uninstall is being used by another program, you can follow the error prompts and find the appropriate program in Task Manager and end the task, then uninstall, if you cannot uninstall successfully, reboot the system and press "F8" at startup to enter Safe mode and remove it in safe mode. Because many programs and services are not turned on in safe mode, this avoids the possibility that other programs are being used and cannot be uninstalled, thereby successfully uninstalling the program.

　　4. Q: My Windows XP system does not know what the reason, now can not through the Control Panel "Add/Remove Programs" To add a removal program, whenever open, the system pop-up "This operation is canceled due to computer restrictions, please contact the administrator", do not know how to solve?

A: You can remove the "Add or Remove Programs" restriction by modifying the registry. Enter "regedit" in the Run window to open Registry Editor and expand Hkey_current_usersoftwaremicrosoftwindowscurrentversionpoliciesexplorer in the left window Item, and then set the value of the subkey "Nocontrolpanel" in the right window to "0" or delete it directly.

　　5. Q: I downloaded a public version of the sound card driver, installed after the feeling is not very good, and then downloaded the sound card of the special driver, now want to install the original version of the driver uninstall, do not know how to operate?

A: Uninstall the driver, which can be done in Device Manager. Open Device Manager, locate the sound card item, right click on the pop-up shortcut menu to choose "Uninstall" can, in fact, if you are updating the driver, do not uninstall the sound card driver first, and directly upgrade the driver can: right click on the sound card, select "Update Driver", and then follow the window prompts to operate.

　　6. Q: Some software installation, always prompted before the software, and then is prompted to reboot the system to install, but after the restart, the problem remains, do not know how to solve?

Answer: This is because the software was previously installed, then uninstall does not clean registry related registry entries, so each time when the software is installed, if the installer detects that the registry has the appropriate options, may be prompted to reboot the system, we can manually delete the registry information that the software exists: Open Registry Editor, Click edit → find to open the Find window, in which you select an item, value, data three options, then enter the software name in Find target, click the Find button, delete the item if it is found, and then press "F3" to continue searching until the entire registry has been searched. Finally rebooting the system should solve the problem.