Solve the Problem of blue screen crashes in Windows 2000 (1)

Source: Internet
Author: User

Theoretically, 32-bit Windows 2000 won't crash, but this is just theory. Windows 2000 crashes due to viruses, hardware and hardware drivers, and other causes. When Windows crashes, the screen turns blue, and a STOP error message appears. The following describes the general STOP troubleshooting methods and special STOP troubleshooting methods respectively.
General STOP troubleshooting
1. First, use the new anti-virus software to check for viruses on the computer.
2. If Windows 2000 can be started, check the information in Event Viewer to identify the device or driver that caused the fault. To start Event Viewer, choose start, set, control panel, Administrative Tools, event viewer, and system logs ".
3. If the computer cannot be started, try to start the computer in "safe mode" or "Last correct configuration" and then delete or disable newly installed additional programs or drivers. If the computer cannot be started in "safe mode", you can use the repair console. The repair console can disable some services, rename the device driver, repair the boot sector, or Master Boot records.
4. Remove the newly installed hardware, such as RAM, adapter, hard disk, and modem ).
5. Make sure that the driver of the hardware device has been updated and the system has the latest BIOS.
6. Run system diagnostic tools provided by computer manufacturers, especially Memory checks.
7. Check the Microsoft compatible hardware list HCL) to ensure that all hardware and drivers are compatible with Windows2000. Hcl.txt is in the \ Support folder of the Windows 2000 CD-ROM.
8. Disable the memory cache function in BIOS.
9. restart the computer. At the startup screen, press F8 to go to "Advanced startup options" and select "Last correct configuration ". (Note: use the "Last correct configuration" method to start the computer, and all the settings of the computer are reset to the configuration at the last successful startup .)
10. If you can access the Web, go to http://www.micr-osoft.com/ntserver/, and click support#/“search
Knodge DGE Base, enter "stop" and the corresponding number at "Type your keywords here". If the STOP message "stop: 0x0000000A" appears, enter "stop0x0000000A" here "), press Enter to find out the solution to the STOP problem.
Special exclusion
STOP message 0x0000000A the faulty device has been installed)
Generally, the driver uses an abnormal memory address.
1. If Windows 2000 can also be started, check the information displayed in the event viewer to identify the device or driver that caused the problem.
2. Disable or disable some newly installed drivers and delete newly installed additional programs.
3. Remove some newly installed hardware RAM, adapters, hard disks, modem, and so on ).
4. Make sure that the driver of the hardware device has been updated and the system has the latest BIOS.
5. Run system diagnostic tools provided by computer manufacturers, especially Memory checks.
6. Check the Microsoft compatible hardware list HCL) to ensure that all hardware and drivers are compatible with Windows2000.
7. Disable the memory cache function in BIOS.
8. restart the computer. At the startup screen, press F8 to enter "Advanced startup options", and then select "Last correct configuration ".

STOP message 0x0000000A fault (when a new device is added)
Generally, the driver uses an abnormal memory address.
1. During the installation process, when the screen prompts "the installer is checking the computer hardware configuration", Press F5 and select the appropriate computer type as prompted. For example, if the computer is a single processor, select "standard PC ".
2. Disable the memory cache function in BIOS.
3. Remove all adapter cards, disconnect all hardware devices that are not required to start the computer, and reinstall windows.
4. If the system is equipped with a SCSI adapter, please ask the adapter vendor for the latest Windows2000 driver, disable the synchronization negotiation function, and check the end header and the scsi id of the device.
5. If the system is equipped with an IDE device, set the IDE port to Primary. Check the Master/Slave/Only settings of the IDE device. Remove all other IDE devices except hard disks.
6. Run system diagnostic tools provided by computer manufacturers, especially Memory checks.
7. Check the Microsoft compatible hardware list HCL) to ensure that all hardware and drivers are compatible with Windows2000.
8. restart the computer. At the startup screen, press F8 to enter "Advanced startup options", and then select "Last correct configuration ".


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