Teach you how to access smart customer service for WeChat public accounts for free.

Teach you how to access smart customer service for public accounts for free.

Many of our colleagues have found out when studying other people's public accounts. No matter when they send content to the public account, they will receive a reply, in addition, when sending texts such as "train tickets", "weather forecasts", and "listening to a song", I still receive replies from the public account. How can I do this? It's actually very easy! Next I will share the method with you. If you need it, you can set it by yourself.

First of all, it is necessary to access such an "intelligent Customer Service" for the public account. After all, it is necessary to operate well, answering various questions raised by fans at any time and interacting with fans at any time is necessary to increase the stickiness of fans. However, most smart customer service systems are currently charged, either it's just casual chat that often gets rough and cannot customize the knowledge base, which is of little practical significance to operations.

However, just recently, I found that a Chinese company that is familiar with voice assistant has opened their APIs and can access the platform. So I tried it for the first time and felt good, so I 'd like to spend some time sharing my usage with you!

Step 1: apply to register the Turing robot account

This is because an API Key is required for access. I have noticed that some background friends may see this thing. After registering the Turing robot, they will be able to get the API key. Application address: http://www.tuling123.com/openapi/. click "register" and register your account number.

Do not misunderstand that this is what developers register, because all we need is its API Key, which can be accessed after obtaining the API Key.

Step 2: Open the public account background and enter the Developer Center

1. Take the subscription number as an example to go To the Developer Center.

2. Click "enable" for the server configuration"

3. After the server configuration is enabled, click Modify Configuration

After you click Modify configuration, you need to use the APIkey applied for from the Turing robot. Let's proceed to the next step.

Step 3: Go to the personal center on the Turing robot website and copy the API link and KEY

1. Go to the Turing robot official website, click the access document at the top, and select access from the list on the left.

2. in the access section, you can see the access address and process. In the access address and Process Section, copy the link in the red box in the image (copy to the "=" section, contains the "=" number, you can directly copy: http://www.tuling123.com/openapi/wechatapi? Key = ).

3. paste the copied address into the red box. Don't worry about it at this time. Go to the Tuling robot's official website to find the Apikey and paste it after "=.

3. Copy the link and go to the Turing robot website again. Click "personal Center" in the upper-right corner of the page to copy a row of letters in the red box in the picture, that is, the legendary Apikey.

4. paste the copied Apikey to the end of the link just copied in the background, that is, the end of "=", and enter "test" in the "Token" box below ", click Submit!

Step 3: Test and check whether the operation is successful.

After the submission, send any information to the background and see if you can receive the reply. For example, if you send "I want to listen to a song" to see if you can receive the music, if you can, you can also ask him about the weather, constellation, air quality, shopping, and other information.

Step 4: Other things

1. There are some options on the left of the personal center of the Turing robot website. You can set the options to meet the requirements.

For example, the nickname of a custom robot, the matching degree of the robot response content, and the automatic learning switch.

2. You can enable the robot function in the function Selection. For example, if you operate a joke class, you can enable the joke module.

3. manage a custom knowledge base. This is my favorite content. It can also meet the public number of sales services. You can set up some questions about the product price and then specify an answer, for example, how much is the blue cup? ", A: "dear, this is a hot sale. You only need 18 RMB ~", Ask the robot "how to sell blue cups ?" The robot will also answer the specified answer because he can understand what people mean. This is very useful for selling public accounts!

Practical!

This is just a shared article about how to make everyone use smart robots that can understand people without spending money, such as third-party operation platform development and enterprise APP operation development, this robot can also be connected, not only free, but also useful to sellers!

In addition to the public platform number of manual customer service personnel, what else does microservices have?

In addition to the Customer Service watch, there are many other ways to play on the public platform. It mainly enhances interaction and user stickiness. You can give different users a guess of the song name, beautiful women singing, telling stories, voice changes, etc... for example, if your user is a child, you can get a bedtime story. If you are a young man, you can get a goddess to sing. If you are a girl, you can enjoy singing.

Teach you how to add a free expression at 50 in step 3

So what about emoticon charges? If I want to collect money for intellectual property rights, it is enough to receive one RMB and two RMB, and the conversion rate is also high, 6 yuan is too good for us. So I want to tell you how to add free expressions without jailbreak. For now, the iPhone is definitely applicable, and iOS 7 and iOS 6 are applicable. Android has already been tested by a friend. The first method can also be used. I tried Nexus myself. The second method does not seem to work. Do not hurt Android friends, if this is not the case, go to the iPhone friends and try again ~ : P. You don't need to talk much about it. You just need an iPhone. Step 1: Download emojis. How to download? There are two methods: Method 1: First, let's talk about the small partner who saw this article on the computer, directly "open-go to" Discover "-open" scan ", scan the QR codes of each of the following expressions to go To the emoticons download page." (From the text on the page, it should be for overseas users. It doesn't matter if you can't understand English. Just download your facial expression directly.