Team concept under pressure

The progress of team work also raises a problem. In a wider range of business and public services, the term "team work" is recognized by the public. The term "Team Work" refers to negotiation and cooperation, which ultimately serves for successful negotiation and cooperation. Achieving this goal is a big victory. Because it marks a major change in organizational culture. But many victories also contain the seeds of disaster. Once the Team's work reaches its peak, this term will appear in anyone's mouth and be used in everything. To get praise from middle managers and personnel, the safest way is to claim that you believe in team work.

However, various situations vary greatly. Team work is both a model and a dangerous signal. When people are most interested in team work, I was invited to join with three others in a national competition sponsored by Xerox to judge who is the best team in the public sector, there are many contestants. The referee should read the written information and report of each contestant and give a judgment. Finally, four contestants are selected. A meeting was then held at the Kensington town hall in London. At the meeting, the four contestants reported their situation to the audience, and each of the four contestants submitted a commendable report. All of their achievements were said to have been inspected by an independent examiner. The last thing left is the final ruling. The ruling takes their oral performances into consideration and details the credibility of their achievements under further questioning.

Everyone unanimously decided that the final winner was the cleaners at the Mansfield Town Hall. Perhaps people may wonder that spam collectors can earn such an honor in such a compelling place. What's more, their contribution exceeded those of other more valuable competitors. In addition, these cleaners are very confident. In the popular mandatory bidding competition at that time, after fierce competition, they successfully contracted the Town Hall cleaning work. They decided to participate in their own meetings to show people that they can provide flexible and fully protected services. To come to London, they wore a "best team" T-shirt and sat in a Rolls-Royce car from mayor to London. They understand that they will pay for the fuel if they do not win the prize. The written report was written by a garbage truck driver. He and his colleagues answered questions fluently and confidently. After the results are announced, other contestants will come forward and sincerely congratulate them.

The first question raised by this incident is why the cleaners in the City Hall of Mandalay behave like a team. At this point, the socio-economic background provides some clues. Some time before the competition, the region experienced the painful experience of shutting down coal mines. At that time, many miners came to the labor market, but there were very few job vacancies. As the City Hall wanted to replace certain cleaners that could not provide quality services, some miners saw the opportunity from these vacancies. New applicants learn about all the work related to the team through their actual experiences in the underground. Because the miner's work implies danger and the nature of the work requires their cooperation, it is a matter of life and death for them to work in a team. This is in stark contrast to other contestants in the competition. Other teams do not have the risk of layoffs. They regard team work as a kind of planning and art. Generally, the contestant tells about the annual report of a department, in which the employee received proper praise. There is no clear indicator of social processes to show progress. The team work will be mentioned for the first time at the end of the report. Sometimes, the word "Team Work" does not appear until the last page. It may appear several times.

It's not just this time that I 've been skeptical about how my team works. More and more organizations are setting up training departments and developing courses to improve the common value of team work. Generally, people need to take part in some kind of training and conduct certain group activities, which are both attractive and stimulating. The goals of these activities are not to develop more efficient work models, but to emphasize the behavior and views of other members in the group. One of the gains is the ability to enhance communication and understanding, which is very popular, especially in organizations where people rarely talk to others. This achievement is also the most visible achievement of these new training courses. Another achievement that people often mention is that they like these activities very much. People claim how much they like these activities, which also means that this course is worth doing. This may be a good news, But if you indulge in this kind of satisfaction, it will also lead to a loss of focus on training.

In a certain social background, it is a means to motivate employees. This training goal is particularly important in a culture that requires self-reliance on performance. I would like to mention that I and a colleague were invited to offer a training course for a large American industrial enterprise. So far, this company has been operating in a highly autonomous way for its employees. One result is that its business is declining. The newly appointed CEO is now advocating a big change in corporate culture. So the company switched to team work. The exercise we use is called teamopoly, which is based on the famous independent management game Monopoly. In other words, to succeed, we need to successfully establish monopoly conditions, and those who are ahead of each other have a huge advantage. In this mutating Monopoly game, four people form a team, which is more complex than the original game, with a wider scope of negotiation, and the design of rules has less influence on luck. Of course, there are winners and losers in the game. At the end of the exercise, the team should analyze the strength and weakness of the exercise and explore the causes of regressing and failure to learn useful lessons. In the past, we found that, compared with those teams that congratulated each other after the victory, those teams that encountered difficulties in the game could learn more.

However, at this point, the game did not proceed as planned. In the initial test, participants were all from the field of personnel work and took a more gentle approach to handling the affairs of people's organizations, the purpose is to analyze whether this course applies to production and sales personnel. In practice, they do not like competitive factors and claim to like them more? Quot; everyone is the winner "of the game. This is the first time I have encountered this situation, and I will often encounter it later. The training is designed to make people happy. Although unpleasant things can make people learn more, they will also disrupt the peace of mind of the trainees. Training is a means to cultivate team spirit and make people understand the principles of collaboration and interaction. Training should arouse the hope of trainees, rather than make them feel uneasy or make all changes. As a coincidence, replacing a tough system with a moderate system proved to be short-lived. Therefore, this kind of training seems to be in the dead.

Another related question is training and education courses, which are very attractive to them. Training and education courses lead to training difficulties. "I am so happy in the course, now I realized how boring my work is. "" The trainer is much better than my boss. "" I feel more dissatisfied when I get back from training ". To some extent, the training courses have their own criteria for judging whether the training is successful, but the criteria for the sponsored training entities are different, the problem is always easily exposed.

It may be inevitable to introduce entertainment factors into the course. This can happen in other fields. For example, spending on advertising and public relations in reality. Senior managers often reserve expensive tickets for box and sports games to enjoy themselves and those with power, including a few selected clients and customers. This usually does not mean changing their attitudes or opinions, or ensuring the intention of new businesses. Similarly, many companies spend huge sums of money on the demand of senior management staff who go out for the weekend and others. The Board of Directors easily decided to do so. In some cases, even before finding a way to provide funding for this, it is decided to carry out these pleasant activities. Subsequently, the focus of the discussion was to facilitate the planning in training or advertising budgets. Self-happiness has become a power to drive business, no matter where the budget comes from. This does not mean that the company is not worth spending money to provide a fast and fast way of leisure for employees under heavy pressure. This is what is lacking in some countries where exploitation is serious. In the past, especially before statutory holidays, British benevolent employers usually had to schedule an outing for their workers. At first, coal miners used carriages to pull their employees to Blackpool for vacation. It is an honor for workers to consider this practice, even though there are various holidays that can be visited in many romantic places. It is obvious that there is no moral reason why company owners do not provide moral support for themselves and their employees, and the company can pay these fees.

However, this is another issue. The motivation of a person is so complicated. When the entertainment factor is introduced into the training, the training is successful, but the fundamental purpose of the training is blurred. When entertainment is introduced into training, risks may lead to a loss of focus. People are not prepared to learn the basic skills of team work, although team actions are of greater value. On the contrary, training has become a popular group activity, but it also means the end of the training.

With the loss of team work, new blind tendencies have emerged. Team work also means that everyone is responsible. There is no responsibility for equality of responsibilities, and there is no difference between roles. The team began to lose their attractiveness. Such a situation is undoubtedly a kind of regression, and it will soon lead to the emergence of a manipulation (dirigiste) management system. This kind of change will appear in a very short time. Once a chairman retires or is dismissed from employment, the other person takes over and the new person's new practices will be put aside. If you do not understand the value and importance of the team, or the meaning of the team, the development of the team over the years may be ruined.