Terror! 3G Internet access by China Telecom: A 10-day overdue bill of more than 2000 million RMB

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The China Telecom 3G network card that can still be normally used in the test of 3G mobile phone yesterday was unable to dial up today, and the call prompted me that my current status is stopped. It is reasonable to say that post-paid users will not stop in such a short period of time, unless the amount of overdue payments is particularly large, so I called the China Telecom Customer Service Hotline No. 10000 to learn about the situation.

After multiple queries and confirmation, the telecommunications customer service staff must tell the author that 3G Nic is now in arrears of 2353.28 yuan. When the author asks where the fees come from, the telecommunications staff will reply: "the system shows that your 2353 yuan overdue fee is internet star fee" is charged at 0.02 yuan/kb, which is twice the standard fee of 3G Internet access by China Telecom. At this time, it takes more than 10 days for the author to handle 3G Nic In April 3.

Test mobile phone: s900c customized version of Tianyi
Overdue Nic payment: 3G post-Payment Card for China Telecom handled in April 32353.28 yuan overdue for 10 days
Is the 300-hour subscription service provided by the author for testing machines and network cards used before arrearage not included in the mobile Internet access fee? Some of these regulations were unacceptable. Before that, I also used the Alibaba Cloud cdma 2000 mobile phone HTC 6800 to access the Internet using the 3G network card of China Telecom. However, when I checked the details, the Internet access time of the mobile phone is calculated within the 300-hour subscription period. How is the huge amount of overdue payment for the network card of 2353.28 yuan generated? After verification by multiple parties, I finally figured out this problem. The Internet access points on mobile phones of China Telecom are "Internet" and "Internet star". When a mobile phone is connected to "Internet star", the fee is not calculated as the monthly fee of 300 hours, the Internet access time and fee are calculated within the subscription period only when "Internet" access points are selected. This is quite similar to the cmnet/cmwap billing method in the current year.

Where did the amazing phone bill come from?

How did we generate a huge amount of overdue payments of 2353.28 yuan? After verification by multiple parties, I finally figured out this problem. The Internet access points on mobile phones of China Telecom are "Internet" and "Internet star". When a mobile phone is connected to "Internet star", the fee is not calculated as the monthly fee of 300 hours, the Internet access time and fee are calculated within the subscription period only when "Internet" access points are selected. This is quite similar to the cmnet/cmwap billing method in the current year.

 

However, it is interesting that the default access points on China Telecom's custom 3G licensed mobile phones are "interconnected Stars", and the access points of the mobile phones used by the author are "Internet", that is, currently, users of 3G network adapters of China Telecom do not need to spend more money to access the Internet using their own mobile phones. However, if they use their own 3G mobile phones, the vast majority of Internet access fees will be charged separately. What's more strange is that the dial numbers of the "Internet" and "interconnected Star" access points are "#777 ".

The Internet Access Fee for 3G mobile phones is not included in the existing package

Package stalls	Basic monthly fee (RMB)	Local Beijing	Domestic roaming	Extra charge
$160	160	300 hours	5 hours	RMB 0.05/minute, regardless of local and domestic roaming
$200	200	200 hours
$300	300	360 hours

 

The details cannot be queried or the password cannot be changed.I have figured out the problem, but I believe that everyone is unwilling to do the same with the author. After all, in the process of handling 3G network cards, I have consulted the staff of the Business Office and the Customer Service Hotline No. 10000 for questions about whether the 3G network card can be used on the mobile phone, in addition to indicating that there is no voice package available for 3G mobile phones, they did not mention that the Internet access fees for mobile phones will be calculated separately. After the service is suspended due to overdue payment, I hope to query the phone bill to find out why I am in arrears. However, I have repeatedly called 10001 to change the password for logging on to the online business office, but all of them are prompted to fail, the response provided by Beijing Telecom's customer service staff was that they could not determine why the author failed to change the password. It is recommended that you pay the phone bill first before querying. (On the evening of this article, I contacted customer service several times and finally modified the password and can query the details) these records are all generated through the online shopping of HTC 6800. According to the news we have learned, there are already 3G mobile phone licensed sales of China Telecom in the market, the arrival of s900c and LG kv755 has arrived (related report: the first arrival of the 3G custom mobile phone of China Telecom reached s900c). However, the telecom staff insisted that they did not receive any notifications, it is inferred that consumers cannot buy licensed 3G mobile phones now. Therefore, they do not want to believe the arrears caused by the use of 3G network cards on licensed mobile phones.

 

Kindly reminder:

Therefore, I would like to remind users of the 3G Nic of China Telecom starting in April 3. Before China Telecom launches the corresponding mobile Internet package,Try not to insert your 3G network card into your 3G mobile phone.Otherwise, a huge amount of arrearage may be generated like the author. Of course, if you are using a pay-as-you-go mobile phone, you don't have to worry about the above situation.