The XP system does not recognize the internal modem correctly

Q: I originally installed Windows 98 in the C partition of my computer, and now I have Windows XP installed in the D partition. You can see that there is no option for the built-in modem I installed in Device Manager under Windows XP, and a question mark appears before "PCI simple communication" in Device Manager. How can i solve this problem?

A: This behavior is generally due to Windows XP not correctly identifying and installing modem drivers. Before you install Windows XP, you'd better open the chassis, unplug the modem, install the system, then plug the modem back into the motherboard, so the system can automatically discover new hardware, and automatically eject the Hardware Installation wizard, according to the prompts can successfully install the driver. If you are unfamiliar with hardware operations, you can also use the following steps: Click "Start → my Computer → management → Computer Management → Device Manager", under "Other Devices", right-click "PCI Simple Communication Controller", select "Uninstall → scan detect hardware Changes", in the window that appears "What do you expect the wizard to do?" ?” option, select Install from a list or a specified location (advanced). Next, in the option under Select your search and install options, select Do not search. I select the driver to install, click Next, select "Install from Disk", select the directory where the driver is located, and then follow the on-screen instructions.