Tp-llink Cloud Router Prompts "Broadband account or password error" How to do

Tp-llink Cloud Router prompts "Broadband account or password error" Situation first, the Internet account password

When setting up the router to surf the internet, the router WAN port broadband dial-up is unsuccessful, the Router Management Interface Network Status page appears "Broadband Account or password error" prompts, as shown below.

Possible causes. Broadband account or password fill error.

Solutions. Login Router Management interface, click the routing Settings >> Internet settings, please re-enter the broadband account and broadband password, attention to the case, letters and numbers such as "0" and "o", forget to fill in the suffix such as "@adsl", "@163.gd" and so on. You can try to enter the account on a single computer to confirm that you can dial or contact your ISP to confirm that the account is correct.

Tp-llink Cloud Router Prompts "Broadband account or password error" Situation two, dialing mode

Possible causes. Router Management interface Routing settings >> Internet settings There is a dial-up mode option in the page, a single dial-up Internet use different dial-up clients, such as broadband My World, star speed and so on, corresponding to the different dialing patterns inside the router. Dialing mode selection error causes the WAN port to dial unsuccessfully.

Solutions. Dialing mode recommends selecting the automatic dialing mode, and if you are sure that you are using the system's own broadband connection for PPPoE dialing, it is recommended that you choose the normal dialing mode, as shown below.

Tp-llink Cloud Router Prompts "Broadband account or password error" Three, carrier binding MAC address

Possible causes. Some broadband operators bind the MAC address of the computer's network card, and only the computer that is bound can dial the Internet via PPPoE, and no other computer or router can dial.

Solutions. With a single computer can dial the Internet to manage the router, access to the Router management interface, click the routing Settings >> Internet settings, in the following advanced settings, WAN Port MAC address choose to use the current management PC MAC address (MAC address clone), click Save, so will be bound by the computer ( Single-dial computer the MAC address of the network card is cloned to the WAN port of the router, as shown below.

Tp-llink Cloud Router Prompts "Broadband account or password error" Situation four, abnormal disconnection

Possible causes. In the normal process of surfing the modem or router suddenly power off, directly unplug the WAN screen cable, etc., belong to abnormal disconnection. It is disconnected from the client, but the server does not release the connection, causing the router to fail to dial immediately.

Solutions. Wait a few minutes before dialing again, depending on the local line status.