Unable to display the online status of lync on SharePoint

Source: Internet
Author: User

Today, we deployed lync to a POC environment with an exchange MVP from our company. The previous steps were smooth. When we finally opened Sharepoint, we found that the user's online status could not be viewed.

Google searched it again, and even the relevant methods of init. js were opened, and ActiveX documents were read again. The last occasional brainwave found that I forgot to configure the user's mailbox in AD (no email demonstration is required in the POC environment )......

So simply sum up the content of the online search, and you can troubleshoot such problems in the future according to this content. (In fact, Sharepoint + lync can be viewed online without any configuration ......)

0. Everything is normal on the lync client (this is a prerequisite for troubleshooting the configuration of the lync server)

1. Whether the client has installed the lync client and is running (this is nonsense, um)

2. Whether the Office (2010 or 2007 + SP2 or 2003 + SP2) is installed on the client, because the online status check depends on an ActiveX control (namectrl, and the file is name. DLL). This ActiveX control is installed with the Office. For Office 2007 or 2003, install the latest sp.

3. Is the browser over IE7 used?Code, Seems to have a certain degree of support for non-ie, but I did not try), whether to enable ActiveX (for the same reason as the previous one)

4. Whether the site is set to intranet or a trusted site. This is the ActiveX control requirement (written in the namectrl msdn document ). However, if the office365 website wants a trusted website, it seems that there will be problems? Try again if you have time ......

5. whether the application is on the webProgramThe "show user online status" option is enabled in general settings. This option is enabled by default (in Management Center-application shezhi-web application settings-General settings ). In addition, there are many websites, especially those using SharePoint for the internet. During access, we often pop up the namectrl ActiveX prompt asking if we want to enable it, at this time, you can use this setting to easily remove the prompt information.

6. Have you configured email in ad? This is divided into two parts:

6.1. Can I display the online status on my website? If not, it should be because the email in the user configuration file is not configured (there is also a sip address in the user configuration file, and I cannot be sure which one is used)

6.2. Can the list view (or list form or other places) display the online status? If not, it is because the e-mail address is not configured in the user information list of the website, that is, the e-mail attribute of spuser (there is also a sip address in the user information list, but it should be the email attribute ). Note that the data source is different from that on a personal website, and the page call code is also different ......

Of course, if the user configuration file and user profile service are properly configured, You can import user attributes from ad to the user configuration file, and then import them to the user information list of the website ...... If not, write a program and set it up ......

Contact Us

The content source of this page is from Internet, which doesn't represent Alibaba Cloud's opinion; products and services mentioned on that page don't have any relationship with Alibaba Cloud. If the content of the page makes you feel confusing, please write us an email, we will handle the problem within 5 days after receiving your email.

If you find any instances of plagiarism from the community, please send an email to: info-contact@alibabacloud.com and provide relevant evidence. A staff member will contact you within 5 working days.

A Free Trial That Lets You Build Big!

Start building with 50+ products and up to 12 months usage for Elastic Compute Service

  • Sales Support

    1 on 1 presale consultation

  • After-Sales Support

    24/7 Technical Support 6 Free Tickets per Quarter Faster Response

  • Alibaba Cloud offers highly flexible support services tailored to meet your exact needs.