Using Feedback as a Tool

As a project manager it is important to being able to give and receive feedback effectively. Feedback is best given in a one to one basis soon after the event, the triggers its need. Here is some tips that can help:

Giving Feedback

• Feedback is always the more powerful if asked for.
• Think about when and where you give feedback.
• Think carefully about what do you want to say and how to say it.
• Feedback is as much about stating the positives as it was about stating the negatives.
• Being specific about the behaviours is commenting on.
• Take responsibility for your feedback; Say "I feel," "I noticed."
• Make your comments clearly and don ' t get emotional.
• Use analogies and examples to illustrate your points.
• Be aware of the other person ' s body language.
• Allow a opportunity for discussion and actively listen.
• Make sure understand whether the feedback have been accepted or rejected.
• Look together-a solution or for a-a-making things better.

Receiving Feedback

• Don ' t be afraid to ask for feedback.
• Listen carefully to the feedback.
• Don ' t leap to your own defence.
• Check your understanding and ask questions to clarify any grey areas.
• Ask for specific examples of good and bad behaviours.
• Allow yourself time-to-take in the feedback.
• Say which points you agree with and those you don ' t and why.
• Look together-a solution or for a-a-making things better.
• Thank the their time and effort in giving you the feedback.

Feedback is a powerful tool often under utilised. It can be used to motivate people, help with a persons development, uncover risks and issues and solve problems. Frequent, honest and relevant feedback helps to foster an environment of open communications. Start now, there's no time like the present.

Using Feedback as a Tool