Vista can not surf the Internet or ping what to do

His Vista flagship computer, can surf the internet, can also QQ, but can not ping, regardless of ping intranet or external network address are not, all hint "general failure." However, under Windows XP, everything is fine.

Small Series recommended: computer can not surf the internet, but can ping gateway is how it?

Really strange to go, the network is obviously pass, and can only ping 127.0.0.1 this machine, even his network management 192.169.1.1 Ping impassability. Why can't I use the ping command under Windows Vista?

First of all, the problem with this friend appears as follows:

C:>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

General failure.

General failure.

General failure.

General failure.

Ping statistics for 192.168.1.1:

Packet: Sent = 4, received = 0, missing = 4 (100% missing)

In fact, this problem is due to the Windows Firewall of Vista system, which needs to open ICMP incoming and outgoing policies in Windows Firewall.

Note that you must be logged on as an administrator to perform the following steps.

To find ICMP and logging settings, open Windows Firewall with Advanced Security.

1, click to open the Administrative tools. If you are prompted for an administrator password or confirmation, type your password or provide confirmation.

2, double click "Advanced Secure Windows Firewall".

3, under Public Profile, click Windows Firewall Properties.

1 Click the tab of the profile you want to change.

1 under Log records, click Customize.

In the dialog box that appears, change the settings that you want to change, and then click OK.

You can specify ICMP settings by using the ICMPV4 or ICMPV6 protocol to create an inbound or outbound rule.