We assume that you are a mechanical industry sales, everything from today you receive the company's Mail, go to Shanghai to attend the exhibition began
Because go to the show all first you open OA landing fill out the travel application form sent to the supervisor for approval
Fill in--approval--executive booking Hotel
And then you flew to Shanghai to take a bunch of business cards. You go back to the company to open the CRM login to enter the business card leads and then a phone call over, turn a leads into a customer talk about the price deal Modify CRM Create order
ERP over there received the CRM order to see the specific model according to the model to determine the material (BOM in the ERP) Platoon production plan (PP in SAP) and the Financial department processing contract (Credit control) is responsible for the collection (SD) production warehouse (MM WM)
Sent to the customer's hands.
At this point please note the time
1 Your ticket to the exhibition is the last step of OA. If the OA system will be in tandem with the HR system, then no need to modify the HR leave Travel system, after you have selected the date can be concatenated together
2 you created an order in CRM should be directly imported through the interface sap which is why I did not write the reason for the creation of the order in ERP
3 in turn, SAP needs to reverse-push CRM If your product model has been modified in ERP and the resulting price changes.
4 These systems one is to do the office process one is to do the sales process one is to do the production process
5 I think you've noticed that I'm very focused on a couple of systems in series, and through BPM it's easy to do that
Finally, if you have questions, please comment.
What are the differences and linkages between OA, CRM, and ERP?
