What do you do after the blue screen on the computer?

1. Restart

Sometimes a program or driver makes a mistake at the moment, and it changes itself after being restarted.

2. New hardware

First, check whether the new hardware is firmly inserted. The problem overlooked by many people may lead to many inexplicable faults. If you are sure there is no problem, unplug it, try another slot, and install the latest driver. Check whether the hardware is compatible with the operating system against the hardware compatibility list on the Microsoft website. If your hardware is not in the table, you can query the website of the hardware vendor or call their phone number.

3. New drivers and services

If you have just installed a new hardware driver or a software, and it has added the corresponding project to the System Service (for example: anti-Virus Software, cpu cooling software, firewall software, etc.), blue screen failure occurs during restart or use. please uninstall or disable them in safe mode.

4. Check for viruses

For example, viruses such as shock waves and shock waves sometimes cause Windows blue screens to crash, so virus detection and removal are essential. At the same time, some Trojan spyware will also cause blue screens, so it is best to use related tools for scanning and checking.

5. Check BIOS and hardware compatibility

For newly installed computers that often encounter blue screen problems, you should check and upgrade the BIOS to the latest version, and disable memory related items, such as cache and ing. In addition, check your hardware against the hard file compatibility list on the Microsoft website. In addition, if the motherboard BIOS does not support a large-capacity hard disk, it will also lead to a blue screen and need to be upgraded.

6. Check System Logs

Enter "EventVwr" in "Start> Run. msc, press enter and open the Event Viewer. Check the items marked with "error" in "system log" and "Application log.

7. query the shutdown code

The blue screen in the dense E text down, and then to other computers to access the Internet, enter the Microsoft Help and Support site: http://support.microsoft.com, in the upper left corner of the "Search (Knowledge Base)" input downtime code, for example, 0x0000001E. Next, select "Chinese Knowledge Base". If the search result does not have any suitable information, select "English knowledge base" and search again. In general, we will find useful solutions here. In addition, Baidu, Google, and other search engines often encounter unexpected gains by using the blue screen stop code or subsequent instructions as keywords for search.

8. The last correct configuration

Generally, the blue screen appears after the hardware driver is updated or the hardware is added and the driver is installed. In this case, the "Last correct configuration" provided by Windows2000/XP is a shortcut to solve the blue screen. Restart the system. When the boot menu appears, press F8 to display the advanced boot option menu, and then select "Last correct configuration ".

9. Install the latest system patch and Service Pack

Some blue-screen failures are caused by Windows defects. Therefore, you can install the latest system patches and Service packs.