What if a blue screen appears in IE browser after KB2670838 is installed in Win7?

Some friends who use win7 may find that after updating the system patch KB2670838, they will find that their IE browser has a blue screen as soon as they open the computer, which may cause the problem of patches KB2670838r, next I will introduce the solution.

Fault symptom:

In Win7 SP1, windows update is used for system updates or Microsoft patch KB2670838 is manually installed. After windows update is used, the blue screen of IE or IE kernel browser may occur.

The blue screen image is as follows:

 

 

Cause analysis:

Preliminary judgment is related to Microsoft patch KB2670838

 

Solution:

If the system prompts you to update the Microsoft Patch "KB2670838", do not update it to avoid this problem.

If the problem has already occurred on the machine, you can refer to the following methods to handle it.

 

Solution 1:In BIOS, only the Integrated Display Card is used.

Steps:Idea Notebook

1. Press F2 at the boot logo to enter BIOS

2. Set [configuration]-[Graphic Device] to [UMA Graphic]

 

 

Think notebook:

 

Press F1 to enter the BIOS settings page.

Choose CONFIG> Display> Graphics Device> Integrated Graphics]

 

 

Choose CONFIG> Display> OS Detection for Switchable Graphics> Disable]

 

 

Solution 2:In the operating system, manually set it to dedicated-performance or set-to-power mode.

Step 1: Right-click the desktop and select "display card properties", for example:

 

 

Step 2: click "Preferences" and select "Advanced View"



Step 3: Select the "power" option. Select "to switch the display card mode"

 

Step 4: Select manual or graphics processor based on power supply"

 

 

Step 5: click "change" to switch

 

 

Step 6: click "Switch display card" to manually select "high-performance GPU" to work independently, or use "power-saving GPU" to work explicitly, and click "application"

 

 

Solution 3:Uninstall "kb2670838 patch" using the attachment batch processing tool"

Note: After you uninstall the patch, do not install it if you are prompted to install it.

Usage:

1. ClickDownload program

2. decompress the attachment to the current folder.

3. Right-click the program and run it as an administrator.

 

 

Solution 4:Avoid using IE or IE kernel browsers. You can use non-IE kernel browsers, such as Google chrome or Firefox.