Word does not open, display the above dialog box, after clicking the "Do Not send" button will be closed. Run word again and ask if you want to start Word in safe mode. If you select Yes here, Word will enter Safe mode. In this mode, Word displays only the blank window, which needs to be opened manually before it can be displayed. If you choose No, Word will then play the error dialog box and fall into a dead loop.
However, other Office components, except Word, can function correctly.
First find the following folder: C:documents and Settingsadministratorapplication Datamicrosofttemplates will see the "Normal.dot" file, which is a common template file, Should be damaged, remove it directly, troubleshoot. If this folder is not found, the c:documents and settingsadministratorapplication Datamicrosofttemplates can be copied and pasted into the address bar to find the Normal.dot file.
The first method:
Template files generally exist in the following path, see figure
Note: folders are hidden, so folder options to select the display of hidden files and folders, into the following figure, the two templates to delete, restart Word, you can open the normal.
Path: c:documents and Settingsadministratorapplication datamicrosofttemplates
The second method (relatively simple):
1. After you open Word in safe mode, create a new document as shown below
2. The following image appears on the right side of Word, and then click on "Templates on this machine"
3. In the pop-up template box, right click to delete the template named "Blank Template", click OK, restart Word to open the normal
4. Click Start, enter "winword/a" in the run can start Word, there will be no open dialog box appears, the Word document saved, will be prompted to replace the Normal.dot, then word with the new template replace the damaged one, the choice is. If not, follow the above method to enter Word, click on the tool--general--the "update automatically when you open the link" before the hook to remove.