Problem Description
After the vro is set, all terminals connected to the vro can access the internet normally, while those connected to the vro cannot access the Internet.
Possible causes: The physical connection between the computer and the router is disconnected.
Solution: Try to replace the network cable of the computer to connect to the router, and eliminate the problem of physical link failure or poor communication quality due to network aging, poor network quality or too long line.
Possible causes: The IP address and other network parameters configured on the wired terminal are incorrect.
Solution: Set the network parameters of the wired terminal to automatic acquisition. If you do not know how to set automatic acquisition of IP addresses,
If the computer has automatically obtained the IP address but the obtained IP address is 169.254.x.xLocal connectionDisable and then enable it.
Note:If the DHCP server is inDisable Status. You must manually configure the correct IP address, subnet mask, Gateway, and DNS information for your computer.
Possible causes: Parental control and Internet access control are enabled on the vro (some vrouters are set for the firewall), which limits the Internet access permissions of the intranet terminal.
Solution: Disable parental control and Internet access control. The setting method is as follows:
1Disable parental control
Log on to the vro management page and clickParental control, SelectDisable, ClickSave. As shown in the following figure:
2Disable Internet access control
On the vro management page, clickInternet access control >Rule ManagementAre you sure you do not selectEnable internet access control, ClickSave. As shown in the following figure:
After completing this operation, you can try to open the web page to test the Internet access.
Possible causes: Improper browser settings.
Solution: Check the browser settings. The check method is as follows:
Disable dial-up connection: Open IE and clickTools>InternetOption, SelectConnection >Never make a dial-up connection.
Disable network proxy: ClickTools>InternetOption, SelectConnection>LAN settings, Make sure that none of the three options are selected, and clickOK. Return to the previous Internet Options dialog box and clickOK.
After setting, try to access the Internet in the browser.