XENAPP smartauditor screen Recording plays black screen

Installed XenApp6.5 SmartAuditor Test yesterday, a version issue has been resolved; play a black screen can only see the mouse moving;

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XenApp 6.5 after the new version is upgraded, the Citrix receiver version has also been upgraded to 13.0. When you finish deploying Smartauditor, the black screen only sees the cursor move. The problem is that the new client's "fade" feature cannot be supported by Smartauditor player. In XenApp server Unified configuration, you can disable the "gradients" feature so that Smartauditor player supports 13.0.0.6684 clients.

Workaround:

Modifying the Registry of XenApp

Start running--regedit.exe Enter to open the registry

Find the path: \hkey_local_machine\software\citrix\ica

Right-click the ICA entry new "item" named "Thinwire". If you have this "Thinwire" there is no need to create a new one.

On the right, create a new DWORD value named "Disablegdiplussupport". Double-click the Open Value to 1 to disable the gradient feature ...

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Restart the XenApp server after you change it. Smartauditorplay can be played;

This article is from the "httpblog.mvp-610163.com" blog, make sure to keep this source http://341103.blog.51cto.com/331103/1870175

XENAPP smartauditor screen Recording plays black screen