12306 Web site no longer supports a generation of identity cards and the verification of Internet ticketing identity information

Starting today, if you cannot pass the authentication, you will no longer be able to buy train tickets from the Internet. In order to further improve the railway real-name ticketing work, starting from today, 12306 websites will automatically purchase tickets for the Internet identity information verification. If the identity information fails, the user needs to confirm the correctness of the information in the 12306 website, or hold the original document to the station window or the consignment point for identity information verification.

After the implementation of identity information verification, the identity information of registered users and common contact persons using second-generation identity cards on 12306 websites will have the status of "passed", "Pending verification", "failure to pass" three verification states, use passports, travel permits between Hong Kong and Macao residents to the mainland, Taiwan residents to and from the mainland passport registered users and common contacts identity information will have "passed", "please Report", "advance", "failed" four verification status. This is the 12306 Web site in the background to the user after automatic verification of the state of appearance.

Identity verification status of "passed", "pre-approved" registered users and common contacts, can be used in 12306 of the normal business to purchase tickets; other status of registered users and common contacts need to confirm that the information in the 12306 site is correct, or holding the original documents to the station window or the consignment point for identity information verification. According to the staff of Guangzhou railway station, the railway station will have special window for the passengers to conduct identity verification, passengers can go to the ticket hall for processing.

In the implementation of identity information verification, at the same time, 12306 of the Web site will be for passengers to buy tickets online, refund, change the sign, the net car ticket in the station for ticket replacement, refund, change, and registered users to add common contact person (bus) and other functions to improve.

12306 websites no longer support a generation of IDs

1. What documents are included in the verification of railway Internet purchase status information?

A: The railway Internet purchase status information verification includes the second generation ID card in the validity period, the passports that can be used, the passport for Hong Kong and Macao residents to and from the mainland, and the mainland pass for Taiwanese residents. 12306 websites no longer support a generation of identity cards and other documents after the implementation of identity information verification. Holders of a generation of identity card users need to change to the second generation ID card can be processed for information verification.

2. How do travellers know their identity verification results?

A: Registered users can login to the 12306 website "My 12306" → "View personal Information" "Common contacts" to view the registered users, the common contact (passengers) of the identity of the verification status.

3. What should be done if the status of verification on the web is shown as "pending verification" and "failed"?

A: If the user's verification status on the internet appears to be "pending verification" or "failed", require the user to confirm that the identity information content of the 12306 website is identical with the original identity card of the second generation, holding the original ID card to the Station ticket window or the railway ticket consignment site for verification. If you ask someone else, you need to provide the agent of the original valid ID card. When the name is very long, rare words, traditional characters, etc., can only be handled at the station ticket window, registered users also need to provide registration of the mobile phone number after 4 or registered mailbox before the 3, the common contact also to provide registered users to fill in the registration ID number.