Chang ' an CS35 oil emulsion complaint upgrade hundreds car problem

Complaint Brand: Changan car complaint car: Chang ' an CS35 complaints: oil cover or oil ruler around white emulsion complaints analysis: Oil emulsion is not a common phenomenon, but recently the media has received a continuous oil emulsion problem complaints, which has aroused our attention.　　Industry experts said that the oil emulsion problem susceptible to climate, more in the winter, serious conditions will have a certain impact on the lubrication performance of the engine, should cause owners and manufacturers to pay attention to avoid unnecessary losses. Recently, the complaints about oil emulsification are all concentrated in the listing of Changan CS35 models. It is reported that hundreds of car owners have found oil cover or oil ruler around white emulsion appeared. Changan passenger car in the first time to explain this: "In the cold weather environment, the engine work generated steam and oil vapor in cold condensation, in the engine oil filling mouth, cylinder head cover to form a white foam." Especially in winter cold start, a short time to travel after parking, more likely to appear.　　"But Chang ' an car reminds the owner, if the oil ruler has shown that there is emulsification phenomenon, you must stop using." Data show that the CS5 is almost universal, especially in the northern region or humid areas of the product, the probability of this problem is very high.　　As few other models have similar problems, many owners speculate that CS5 's product design is the main reason.　　Industry personage says, according to national standard gb11120-89 stipulation, oil is not allowed to have water existence, oil emulsification certainly cannot calculate normal phenomenon. It is understood that Chang ' an CS35 of the cause of Emulsification is: "CS35 more set up an external cyclone (that is, oil and gas separator), based on the cyclone is conducive to emissions, so the official listing did not cancel it. And because of the current found that it has the disadvantages of oil emulsification, it is canceled. "January 29, 2013, Chang ' an automobile in its official website issued a circular, the oil emulsification phenomenon to the owner of the trouble to apologize, and proposed a number of treatment options: 1. Clean the engine head cover and replace the oil filter. 2. Cancel the external oil and gas separator and replace the tee pipe. 3. In order to make users more comfortable, the engine will be two times deep cleaning, and finally add new oil, to ensure that the engine thoroughly clean.　　4. Free replacement service, staff will actively contact the time and place of the booking service.　　Changan manufacturers promise if the damage to the engine, regardless of whether the vehicle is insured, Changan will be free to deal with the car, and give back to the station to repair the engine of the customer's vehicle, extended warranty for one year. March 4, 2013 Changan Car held media communication meeting, and announced an upgrade measures, including the redesign of the cylinder head cover, increase the engine compartment seal, enhance insulation and other technical measures to solve the engine oil filling mouth cover and other parts of the emulsion problem. But on some key issues, Changan Automobile's expression is evasive, to the consumer concern engine is damaged as well as according to the original plan treatment after the vehicle appears antifreeze lack of serious, power weakening, fuel consumption increase and so on askWhether the question will be resolved accordingly is not mentioned.