China Express industry barbaric growth, opportunity and danger coexist

On the one hand, is a daily surge of tens of millions of express, and more than 50% per month increase, can be approximated to the world's first market scale; But on the other side are non-stop couriers, overloaded conveyor belts, and even overburdened operating networks, mixed with dispatch delays, In the 2013, the experience of China's express delivery industry was a mixed blessing. Thriving industry, but why chaos like the frequency of life? Encounter "indigestion" China Express, in the end should how to achieve "Metamorphosis"?

7 per capita, China Express industry suffered "indigestion"

From 3 o'clock in the afternoon to 9 o'clock, rely on motorcycle riding and feet running, "sweeping" 5 blocks, 7 factories and 8 business buildings in 50 companies, take, send more than 350 courier. During this time, just drank two saliva, also did not go to the toilet.

This is a courier network in Shanghai Minhang a courier of the day-to-day work of the state. "Too Busy!" Dare not delay a minute, or express late one day, customers will have complaints. The Courier said.

The Chinese courier who grew up in the "grassroots" is worthy of respect. In recent years, this new industry, which has obtained legal status from 2006, has taken on an astonishing leap-forward development trend.

National Post Office data show that 2013 the whole year, the National Express business cumulative completion of 9.2 billion pieces, equivalent to 7 per capita, approaching the world's first express power in the United States business volume. 2013 "Double 11" day, the four big Express enterprises range of more than 10 million pieces, set a record high.

The release of policy dividend, the rise of online shopping, economic restructuring and other factors, so that express companies do not have to worry about "eat not enough", the need to beware of "indigestion." In fact, the Chinese express companies "eat amazing" behind, quite see "barbaric growth" traces.

"It's very common to throw parcels on the operation. "Shanghai Express to join the network of Courier to tell reporters."

Reporters in the dot see, from the transit center of the lorry arrived, the courier will come forward to unload and occasionally "cast" express. Some light weight of the package, will be directly thrown into the courier by the location of the collection of different classification box, "flying" distance of a few meters, long is nearly 10 meters.

Some dot courier "Yesterday talent site, today on dry courier." At present, large courier company staff often more than 100,000 people, but the courier employment liquidity, from the real professional requirements are still relatively far.

There are also obvious loopholes in the safety precautions of the information and goods themselves. Express Surface single information leakage and reselling repeatedly banned, delivery prohibited items occur from occurrence.

At the end of November 2013, from a company in Hubei jingmen a chemical delivery, in the process of transport leakage and pollution of other express, not only to make 5 express staff feel unwell, more so far in Dongying, Shandong, a network of consumers received by the contaminated express unfortunate poisoning death.

Stretched, "Drink porridge drink rose belly, but not strong body"

2013 "Double 11" witnessed the carnival of the electric business, but also for the Express enterprise has brought unprecedented shipments. After 12 o'clock that night, a courier company's high-level gathered in Shanghai headquarters meeting room, the atmosphere is dignified. "Actually I don't want to have so much volume. We have a ' 10 million ' halo, the harvest may be the customer's scold! The company chairman admits.

Reporters found that for several years of "barbaric growth" express industry, pressure and crisis is emerging.

One, because the cost is high, the price war prevails and in the industrial chain relative weakness, this industry has gone to the "meager profit" era.

"10 yuan three votes in the business are done, Express has become a ' cabbage price '." "Zhejiang Shentong general manager Liu Hongcai sigh," Now everyone is in drink porridge, belly is very big, but actually no nutrition. ”

Secondly, due to the drastic changes of market ecology, the traditional express delivery enterprises are faced with difficulties in transforming and upgrading.

"The decline in industry profits-the difficulty of income increase-staff turnover is serious-the industry level is difficult to improve-profitability is affected"-reporters found that many express companies are facing a dilemma.

In terms of equipment, the major companies in recent years have invested heavily in processing equipment, information technology, intelligent management and other aspects of "making up", but it is difficult to fill the express infrastructure of multiple gaps.

Third, the rules of the game to be perfected, the market regulation is difficult to match.

The power of government regulation is often "stretched". Some local postal administration people complained to reporters: "' six or seven people, 35 guns ', how to manage such a large market?" The market scale expands rapidly, but many provincial and municipal postal administrations often have only dozens of. The regulatory team needs to be ' enlarged '. ”

China Express Association executive Vice President Li Huide that, in the face of huge market demand, express enterprises exist "indigestion."

Take the market attention of the "Open box inspection" as an example. The postal law, the express market management method, the express industry safety precaution rules and so on detailed stipulation to prohibit the mailing the prohibited goods kind and the strict inspection system. But in recent years, the continuous occurrence of express security incidents, indicating that these provisions in the implementation of a major discount.

"The scale of the express industry on a number of steps, but in the capital, management experience, marketing and other aspects did not experience a complete accumulation process." "China Qualcomm Express chairman Raymesson said."

Bitter experience, "strong support" + "strong supervision" to help express enterprise upgrades

According to the National Post Office, by 2020, China's postal industry will account for more than 0.6% of GDP, of which the express business income will exceed 400 billion yuan, more than three times in 2010.

"The future of China express delivery enterprises may not be as comfortable as before, China's express industry is a bitter experience, exerting force transformation." "Li Huide said.

Continuous purchase and purchase of land, so that enterprises have more and more "heavy assets", and colleges and universities to train, training express dedicated personnel, the establishment of information solutions;

Yuantong Express Chairman Yuweijiao Judge: "The market left us ' time window ' is not much." Within a few years, the express industry will change greatly. ”

The industry suggested that the government should be two to promote the delivery industry in the key period of development, one is "strong support." For example, in the vehicle city, personnel training, technical input, terminal distribution and other aspects of the systematic formulation and implementation of the express industry policy.

"Can express enterprises in the information technology and other aspects as a part of the social infrastructure, planning and coordination and technical innovation funds support, rather than by individual enterprises alone?" Can the whole society have more understanding and respect for the courier, instead of complaining about their lateness? Liu, general manager of Zhejiang Shentong.

On the other hand, it is "strong supervision". Whenever the issue of express industry exposure, people will not only criticize the company's loopholes, but also often blame the weak regulation. Industry insiders believe that the express industry should adapt to the rapid development of the situation, strengthen the management and law enforcement forces to ensure that the market regulation "not off the chain."

Yuantong Courier President Shangfeng briefed reporters on his ups has experienced some of the details: Courier and community residents familiar with each other, greet each other, courier average annual income can reach 70,000 U.S. dollars, the company for him to buy the entire family health care, so that its peace of mind in the company's long-term service ...

        "UPS has been in development for more than 100 years, while many Chinese express companies have only ten or twenty years of history. So please give us some more time. "Shangfeng said.