Consumer new buy hope Security door closed not close one months no one repair

Look forward to the security door closed one months no one repaired by the coordination manufacturers in the national day before the door to repair the new buy hope that the security door can not be completely shut off after installation let Ding feel Wohuo, "looking forward to" the real North Road, the flagship store delay to repair is to let her have "the door down to send back" idea. Look forward to the residential door industry limited liability company in Shanghai after the head said, because the flagship store to the company located in Liaoning headquarters to adjust the parts need time, so that consumers have a misunderstanding after the sale of procrastination. Reporters were informed before the deadline, looking forward to the sale of personnel has been on September 26 door-to-door repair anti-theft door, Miss Ding feel satisfied. Readers in Chongming door bad one months no one repaired ding this July 21 in the Hope Group Shanghai head Office flagship store purchased a value of more than 3,000 yuan of the anti-theft door, and look forward to after-sale personnel also in time in early August to install the door for Miss Ding. She said that because the installation point is located in the Chongming County Jade Ring Road, "Tatsu Angoting" community, the road is very far, so at that time to look forward to the After-sale staff also have "apology." Reporter learned that the security door installation on the day Ding is not in the scene, but by the decoration of the company responsible for the supervision sign. However, when she was in the middle of August, found that the installation of the anti-theft door in the closed state can not be shut down, to push forward and backward, there will be the wind when the anti-theft door may appear to knock on the door of the different sound, in addition to the doors of the Anti-Theft gate handles also exist before and Obviously in Miss Ding's eyes, such installation quality is unqualified. Originally thought let look forward to after-sale personnel door-to-door repair is a logical thing, Miss Dante told reporters that she had to report to the flagship store several times were told that "there are Chongming business will let the master followed to repair," and then the result is about 1 months after Miss Ding did not wait until the flagship store "new business in Chongming" "Good news." Therefore, ding recently to cooperate with this newspaper Sina Shanghai Rights Channel (@ Shanghai rights Complaint) reflect. The manufacturer said that the adjustment parts need time before national Day has been repaired the reporter reflects the situation the day, look forward to the home door Industry limited liability company in Shanghai after the head of the sales Director Song said, ding requirements of the installation point in the Chongming "there is indeed a distance problem", the reason is the flagship store after the general master of the sale of motorcycles can not deliver the tunnel. However, he expressed the hope that in the Chongming also have an affiliate office, general after-sale repair Service Chongming can also do, but the case needs from the hope in Liaoning headquarters to adjust parts, so it took some time. "Security door regardless of whether it is not tight or the door handle loose reason is to protect the lock sequins abnormal cause", Mr. Song explained, "The original anti-theft door on the lock on the light material is softer, after the use of the ' go-bit ', so the door frame on the white lock sequins need to be replaced." "It is reported that the new lock on September 15 has been sent to the Shanghai headquarters, but because Ding hope to look forward to" on September 26 door-to-door repair "requirements, looking forward to the sale of personnel will promptly deal with the matter. Mr. Song told the reporter, he to this matter for Miss Ding caused the trouble also "very sorry", hope that this timely treatment and consumers to re-establish trust. Miss Ding expressed acceptance. Reporter at the same time from Miss Dingand Mr. Song to learn, looking forward to the sale of staff in the agreed time for Miss Ding to repair anti-theft door, and Miss Ding also satisfied with the repair results, and to help express our thanks.