Contract machine is accused of dark suction fee: Shutdown 1 days is deducted more than 500 yuan flow fee

N Newspaper reporter Yang operator contract mobile phone hidden "suction software" Fuzhou Many users of the Internet traffic fees soared, some users mobile phone shutdown one day, the Internet traffic fee or was deducted more than 500 yuan attention to reason: you have not found that the use of new contract mobile phone, the sudden increase in charges; Did you find that one night, You keep the mobile phone, the Internet traffic is flying. Recently, this newspaper received dozens of readers reflected in the operator's purchase of the contract phone was preset "suction software", resulting in the Internet traffic costs soared, the cost of the surge. So who the hell is that on the contract phone? Where are these mobile traffic used?　　Can "suction software" be prevented? Contract machine pre-installed software more rapid "evaporation" Mr. Liu told reporters, himself two months ago to deposit 3000 yuan, from the operator to receive a value of more than 2000 yuan contract machine, operators and 30 months, monthly return to him a certain amount of money. When Mr. Liu got his cell phone, a number of prefabricated software was pre-installed on the phone. Mr. Liu didn't think so much and began to use the phone.　　But soon he found that things were much more serious than they thought. Just spent 2 weeks, Mr. Liu found himself in the month's package flow 200 trillion has been used up, but in fact, they are through WiFi internet, usually rarely used to 3G signal Internet. Moreover, the trend of traffic explosion is more and more obvious, the following weeks, Mr. Liu almost every week to use hundreds of trillion of network traffic, only to get the month of the mobile phone, 3G internet fee spent more than 100 yuan. Even more outrageous is that the second month one day, Mr. Liu's hand organ for a day, and later the boot, mobile internet traffic fees have been deducted more than 500 yuan. Mr Liu does not understand, where are these flows used?　　As a result, he understood the situation through the operator's customer service phone, but the operator insisted that the calculation was correct. And Mr. Liu encountered a minority of users, Fuzhou citizen Mr. Zhou's encounter more "bizarre." Mr. Zhou bought the iphone contract machine, recently, his mobile phone received 2 consecutive messages, the first said the package flow only 100 trillion, followed by the second message said only 5 trillion.　　After seeing the text, Mr. Zhou felt that there was a problem, so he turned off all the 3G signals, but the next day, he received a notice that traffic has exceeded 100 trillion.　　For mobile network traffic so fast "evaporation", Mr. Zhou felt incredible, so he to the operator, customer service has been unable to give a positive response. Users encounter a high level of a single operator but insisted that the error and Mr. Liu's encounter similar, Fuzhou, Mr. Lin also encountered such problems. Mr. Lin is now using a 20 yuan per month mobile phone flow fee package, by Mr. Ulin rarely use 3G signal Internet, so he felt that this package can certainly meet the usual needs. But he looked at the previous one months of the month, found that his network traffic costs unexpectedly reached 140 yuan. Mr. Lin then calls the customer service telephone to inquire, the customer service aspect only says, he is usesSo much traffic, Mr. Lin heard this answer, but also reluctantly accepted. "Operators sometimes set traps, and seemingly obscure software is very scary to spend on traffic." "Miss Ding, a resident of Fuzhou, told reporters her home purchase is a domestic brand smart contract mobile phone, mainly for the elderly use, including several software, as long as the user opened, through the network crazy exchange of data, so only a few days, the flow fee has spent dozens of yuan. Miss Ding thinks, under normal circumstances, open the software even if need to connect the network, for instance carries on the localization service and so on, the expense flow is also not big, why this contract machine so "eats" the flow?　　She said she later found the operator and the other side was helpless. Such a situation, a large number of reporters in the 968111 complaints through the consumer to understand that many consumers in the contract machine to receive high traffic orders, do not know where their mobile phone is used to these network traffic, some even said they never internet.　　In the face of vulnerable consumers, some operators said the cost is unmistakable, but how the flow of traffic, operators said it is the consumer's personal use of the problem. The industry's explosive material preset software suction More "smart phone virtual consumption of traffic has been almost regarded as the industry unspoken rules, contract machine is one of the hardest hit." "Fuzhou, a mobile phone dealer in charge of the manager Zheng told reporters, although some operators are trying to clear their own and SP value-added service vendors, but they can not explain why some of the mobile phone with no relevance to the application of the software is simply implanted into the contract machine.　　And these software often in the machine owner does not know the situation automatically upgrades, push message, and resulting in a large number of Internet traffic, and these costs are borne by consumers. Mr. Zheng told reporters that he had just bought a U.S. brand contract machine, comparing the same model of bare metal, the contract machine pre-installed more than 10 software, including a number of unknown games and social networking software.　　He said that some of the software is the default to automatically push advertising content, and some software running in the background, it will cost a lot of network traffic. Fuzhou Citizen Mr. Huang's encounter also confirms this statement. A few months ago, Mr. Huang bought a contract machine, used to find the flow is very bad, and then he looked up after the statement found that the original in the Daily 2 o'clock in the morning, 3 points, 4 points and so on the whole hour of traffic will surge.　　Later he observed that, in these few periods, is indeed the operator in the phone preset several software in the flow, such as the data uploaded to the cloud server or simply software updates. The Ministry of Industry will introduce new regulations to prohibit the use of preset suction software reporter learned that for smart phone software "suction fee" this increasingly seen phenomenon, the Ministry of Industrial and Information technology recently issued the "on the strengthening of Mobile intelligent Terminal Network Management Notice (draft)." The paper, which is being consulted, writes that production enterprises are not allowed to preset or otherwise provide user-installed applications with three different properties in mobile intelligent terminals., including malicious code, not to the user expressly and by the user agreed to collect, modify the user's personal information, not to the user Express and the user agreed to call the terminal communication function caused by traffic costs, loss of money, information leakage and so on. Zheng Manager told reporters that last year and the years before, Fuzhou, many consumers have encountered the problem of mobile phone traffic surges, and then the main problem is that users inadvertently downloaded virus software or rogue software in their mobile phones, resulting in a surge in network traffic. This year, the carrier preset software has caused high flow of cases has been commonplace.　　In his view, the ministry to introduce the new rules, but also because the Ministry of the Law saw the problem, only plan to explicitly prohibit the preset "suction software." Remind two strokes to prevent "suction software" "Operator preset software, delete and delete, and can not avoid traffic crazy run, how to do?" "For this problem, a number of consumers from the operator to get the answer is to turn off the 3G switch, but consumers think, after the 3G switch, every time need to use the network to open again, shut down, that such a mobile phone and 2G mobile phone and what is the big difference?" Professional reminders, such as the encounter mobile phone is preset "suction software", through the "Brush Machine", the mobile phone software to reload again, so you can delete the "suction software." However, if the mobile phone to "brush the machine", will not be able to enjoy the handset manufacturer's warranty service.