Dangdang announces emergency freeze Dangdang account and gift card implementation of compensation issues

"Shenzhen Business News" (reporter Chen Yu) dangdang part of the user account stolen brush incident, recently aroused strong concern among netizens. Dangdang recently announced the emergency freeze all Dangdang account and gift cards, the user identity verification, and implementation of compensation matters.

A few days ago, Dangdang part of the user account was stolen brush, net users in the account of the balance disappeared, and even a netizen's account suddenly does not exist. Dangdang on 20th through the official micro-blog admitted that some of the accounts were stolen, declared that the 19th to 21st, the emergency freeze all the Dangdang account balance and gift cards, and remind users to change the password in a timely manner. Dangdang Public relations director Guo He said: "We received a user theft report, immediately entered the process." For the sake of security, we will verify the true identity of the user, and will compensate the position as soon as possible. ”

According to statistics, Dangdang cumulative number of users in 2008 breakthrough 20 million, as at the end of 2011, the number of active users of its website is 6.6 million. For the user account is embezzled, Dangdang's explanation is, in last year's Internet large-scale leakage incident, many Netizen's account password data is leaked, the user custom uses the same account password in the different website, gives the outlaws to leave the opportunity. Dangdang relevant responsible person said, recently found a program in non-stop try to login Dangdang, the number of login surge.

Although Dangdang on the mall system platform has been on the theft of the incident to the public security organs, and said the full compensation for the loss of users, but there is no victim to receive specific compensation notice. Some legal persons pointed out that if the user information is determined to be leaked by the Electronic Business website, the merchant should be liable for compensation. Dangdang also said that in order to avoid the "stolen incident" of the recurrence, through the mobile phone verification and other means to ensure that the user account and property security, continue to increase in information security technology input.

The theft was thought to be the fallout from the CSDN Internet leaks at the end of last year. Dangdang issued a statement said, by the end of last year csdn Internet leaks, many of the domestic consumer website is also facing the risk of user data leakage.