Exposure to high speed expansion of cattle

Absrtact: Rapid expansion of the pursuit of supplier size, in order to win in the distribution of holiday products to occupy the absolute right to speak of the bull, its supplier supervision of the shortcomings are constantly exposed. Yesterday, a visitor to the Beijing business newspaper reporter complained that its in-transit cattle booking tour products, line

Rapid expansion of the pursuit of supplier size, in order to occupy the absolute right to speak in the distribution of holiday products, the supplier supervision of the shortcomings are constantly exposed. Yesterday, a visitor to the Beijing business newspaper reporter complained that its in-transit cattle booking tourism products, itinerary described in the international five-star hotel, actually a still in the decoration of the trial hotel.

The tourist said that its reservation of "Bali 4 nights 6th Tour" Tourism products, the itinerary is marked 4 nights international five-star U Resort Beach Hotel, but the hotel is still renovated, and the surrounding lack of business district, entertainment facilities, not the so-called international five-star, and the overall experience is poor.

In response to the Beijing commercial News reporter, the official said: "According to our company and suppliers to verify that the hotel is not trial, but the local façade in the renovation of the reload, does not affect the normal business and guest occupancy." Five-star hotel is a five-star, and whether the decoration has nothing to do. ”

However, a sales person responsible for Bali tourism products to the Beijing business newspaper reporter disclosed that Bali is Indonesia, the country does not have the same hotel rating system, and the so-called international five-star saying is not standard. The first half of this year, the National Tourism Administration and State Administration for Industry and Commerce issued a series of 2014 edition of the "Travel contract", clearly stipulates that the language of the travel itinerary must be accurate and clear, in indicating that the service standard language should not appear "quasi-X-Star", "luxurious", "for reference only", "to XX as the", "and XX peer "and other uncertain terms.

For the international five-star definition of the hotel, the side said, "The specific stars are not anyone's subjective judgment, we are in the Overseas Hotel evaluation site marked as subject." However, Beijing Commercial news reporter inquires booking, Agoda, TripAdvisor and other mainstream overseas booking website, cannot search this hotel information. Finally, in the official website called "U Sameera Pecatu Bali", the hotel will not open until November this year.

A travel agency Personage pointed out, the hotel trial takes the room the price is relatively low, the product profit is high but the quality cannot guarantee, this should be the low quality supplier behavior. Passers-Bull is a sales platform, responsible for the distribution of products suppliers, the responsibility of the cattle is the lack of strict supplier screening and control.

In the powerhouse Consulting CEO Wei Changren View, the way cattle model to determine that it must achieve a certain sales growth rate per quarter, can stabilize the existing stock prices, to win the bargaining power of suppliers. Passers-by also said that the market share as the main assessment indicators, short-term sales target of 10 billion yuan. Therefore, in order to maintain high-speed, to absorb more suppliers, the quality of the supplier is bound to control the shortage, which is the root cause of recent complaints frequently.

However, the official said that the service industry has complaints, with the end of the summer holiday season, there has been a substantial decline in the number of complaints, OTA (online travel service) industry, the service is the best, and offline travel agencies have more advantages compared to the control of the supplier, the passers-by have been adhering to the strict quality management system. However, the specific quality management system, the pedestrian cattle did not make a specific statement.