Handle NET 12315 inject new vitality into net shopping market

　Open the computer, login to a group purchase website , browse today's new list, choose the right product, click the Mouse, complete group purchase ... This series of moves is no stranger to most consumers. Buy this kind of online shopping mode has been deeply rooted. Group buying enterprises to take the differentiated development to find a place for the market, a variety of different characteristics of the group buying site presented in the eyes of consumers, but the service can be followed, and can not easily make a conclusion. The quality of service often determines the popularity of a group buying enterprise.

Consumer complaints about group buying, part of the reason is from the group buying company itself or the purchase site on the sale of business dissatisfaction. How to allow consumers to enjoy the happy online shopping, is all group buying enterprises and even small and medium-sized enterprises need to think about the problem. Recently, the handle network to upgrade the service, the company set up a special Consumer protection department, from the ordinary call center to upgrade to "12315 green channel", and with the Customer service center, call center, and other three departments, together to build a set of pyramid structure of the service system, the consumer's complaints quickly and efficiently handled, More comprehensive and meticulous protection of consumer rights and interests.

Handle NET This move won the industry and consumer praise. Some netizens commented on Weibo, "handle net open 12315 green channel, enough strength more need to dare to play, this not only provides a quick solution to the problem of complaints, but also the embodiment of the ultimate service." "Another personage in the industry said, handle net 12315 Green channel Open, and set up consumer rights and interests protection, will help group purchase industry overall service level promotion, at the same time, to cooperate with Group purchase website merchant, is also a kind of urge and influence, to the request of good faith again exaltation."

This shows that the handle network 12315 green channel to the industry and cooperation businesses have a subtle influence, has been glutinous rice nets, litters Group group and other groups to follow the practice of the network, the industry has formed a benign development trend. And along with it, is the group buying enterprise and merchant service caused enough attention, such as handle nets in the internal construction Pyramid service system, to ensure that the first call center 600 seats received the customer calls advisory, effectively ensure the quality of website after-sales service, thereby reducing consumer concerns about group buying services, The whole industry will develop on a healthy and benign path. There are reasons to believe that in the near future there will be more innovative services like 12315 green channels that can solve real problems for consumers, and consumers will really benefit.

There are industry insiders said that 12315 Green channel first opened 10 key cities, look forward to the future of the handle network open more cities. Only to do 12315 green channel nationwide linkage, quality service quality will really be a whirlwind, so that all consumers can experience. At that time, the integrity and service problems may not cause consumers to worry, online shopping market injected new vitality.

For handle Nets founder and CEO Wu, Integrity Management, quality service directly with the future development of group buying enterprises are closely related, "the price of the lack of integrity is the brand cost." Group buying industry has entered a rational development period for consumers to build a safe and honest shopping environment, to win trust, in order to enable enterprises to go further. "

In the future, the national linkage of the 12315 green channel will handle the quality of the network to play to the extreme, it will always shoulder the mission, full service for consumers.