"Home and the Czech Republic" service is improving

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"The House Jie Xiu" all over the country

August 15 this year, coincides with the "honor experience", "Home Czech repair" the first anniversary of the release of service products, SAIC (600104, shares bar) to expand the service content to 80, and will focus on building a "network" service platform, this will make more of the glory and MG car owners enjoy the high-quality after-sales service. In the previous year, "door-to-door service" has accumulated services nearly 3,000 times, the satisfaction rate of 100%.

"Home and the Czech Republic" service is improving

The introduction of a year, "Home Czech repair" service products to easily solve the user's vehicle maintenance and repair problems, saving the owner's time and cost costs.

However, SAIC did not stop at this, but in the service process to continuously listen to customers, the "home of the Czech Republic" service projects continue to optimize and upgrade. From 50 maintenance services a year ago, to today's maintenance projects to 80.

At the same time, SAIC also refined eight service standards and eight etiquette standards, further standardize the distributor's Service implementation standards: "A telephone, a set of vehicle protection equipment, a full vehicle condition detection, a free oil add, a free vehicle cleaning, a maintenance reminder card, a thank-you note, a tracking message", " A set of standard tooling, a greeting, a business card, a bottle of water, a handkerchief, a car bag, a farewell, all gifts, never accept.

"Home Jie" service throughout the country

"Home Czech Repair" into the second year, SAIC will focus on building a "net" service platform. This time, "the Cross domain specialized SUV" The Prestige W5 will serve as the dealer Post-sale service vehicle, "home Czech repair" service products will join hands with the W5 "" measuring 9.6 million square kilometers of land "cross-country strength, will be the focus of after-sales service to expand to three or four-line cities, for those who suffer from 4S stores too far from the regular maintenance of the owner of the Gospel.

SAIC advocates the new concept of "foster care", that is, through regular maintenance to reduce the number of vehicle maintenance and maintenance costs, thereby prolonging the service life of vehicles, to maintain a good real-time vehicle condition. With SAIC "Home Czech repair" service brand of continuous improvement and promotion, "to foster generations" concept has been more and more widely recognized. Wen/Yee