How many telecom billing systems are in a ludicrous error?

With the current national hot weather to the people's irritability compared to Hainan Mobile let its users upset the "ability" is more than a chip. Consumers Huang Jing found that their normal mobile phone calls unexpectedly by the Hainan mobile inexplicably Feydeau deducted charges.　　Such absurd behaviour, coupled with the more absurd explanation given by the Hainan movement, is truly astonishing. The piecewise billing approach reveals all sorts of absurdity. Mr Huang's February roaming phone, for example, 7 more than 5 minutes of the call, 6 are randomly divided into several sections of the billing, resulting in Mr. Huang this month was more than 8 minutes of call charges.　　Such a wide variety of segmented billing exposes the confusion of carrier charges. The more "shocking" The score segment is the absurd explanation of operators. In the face of the court's civil judgment, Hainan Mobile is not to face up to their own infringement of consumer rights and interests of the facts, and timely reflection of their own service negligence, to find ways to correct the billing system errors, but take the billing system "Certificate of Competency" and the industry to allow errors as a shield. This has to be doubted: is the billing system itself a technical error or a deliberate error-making? It is also amazing that in recent years, telecom operators have repeatedly been exposed by the media of all kinds of deduction fee errors, is the billing system to embezzle consumer spending errors, almost never heard of the mistake of less consumer charges.　　According to Hainan Mobile, the billing system "in line with national regulations", but it would be so outrageous, specialized "elbow inward", it is strange to understand. Over the years, some local telecom operators have been due to poor quality of service, disorderly deduction of telephone calls, the high monthly fee, the expiration of the confiscation of charges and other issues caused widespread public criticism. Even if there is a mistake in the previous statement, it is usually the repayment after the discovery. Consumers to correct the cost of operators, most can only bear their own, operators do not need to take responsibility for their own fault.　　In view of this, it is not enough to break the monopoly of industry and strengthen the competition of the industry, so that consumers have more choices, it is necessary to increase the protection of consumers ' rights and interests, and increase the intensity of corrections and compensation, so as to curb the confusion of the error frequency of the billing system. There are still many such as Mr Huang is not even aware of the number of charges, is still unknown, and how many telecommunications operators in the billing system continues to make mistakes, is also unknown.　　Look forward to the competent departments in time to give consumers a satisfactory statement, so that everyone less upset, more rest assured. Xinhua News agency reporter Li Daixiang (Xinhua News Agency, Beijing, July 5)