How to avoid online shopping traps

November 11, originally is insipid day, later became the young people sought after "Singles Day", now has become the attention, and for the crazy "double 11 shopping carnival." Reporter Search Keyword "Double 11", can find the result at least 5000多万条, and keep updating.

"Double 11" is not only a shopping carnival for people on the net, but also a golden period for the liar "pit Dad". Guangdong Province Consumer council will teach the vast number of netizens how to avoid online shopping traps.

Crazy

250 million dollars in 10 minutes last year

How many online shopping enthusiasts today "on the Internet" to "pick up the cheap"? Reporters yesterday from the provincial Consumer Council learned that the annual "Double 11" will appear consumers "blood spell" and business "pit dad" Qi scene. Only November 11 last year, day Cat and Taobao's daily turnover of 19.1 billion yuan, the size of the large, involving consumers, have set a record. Only last November 11 the day of 0 just over, only 10 minutes, Chinese netizens in Taobao "Double 11 shopping Carnival" then cumulative consumption amounted to 250 million yuan. Clothing, shoes, toiletries, electronic products and other goods immediately by the number of netizens "sweep", and even a lot of goods by seconds kill a empty, the network set off the climax of crazy shopping.

Dangerous

"Grab a red envelope" while driving.

Not the craziest, only more crazy, is used to describe a couple in Zhejiang: Husband Pony Driver license plate was blocked by the traffic police interception, and was found while driving the Internet, regardless of the danger only to complete the wife to the robbery "Red Envelopes" task, finally, the pony was deducted 14 points.

"The annual online shopping carnival is not to be missed", the Netizen "small lattice" that, November 11 has become a consumer carnival festival, usually cover tight wallet hold live to spend money desire, frugally is waiting on this day to make a bold play.

Regret

Only 9% Internet users believe that the net purchase benefits

Last year, "Double 11" after the media held a "Double A consumption" survey, the survey results show that 21.54% of netizens said the day "a penny did not spend", 26.53% of the Netizen said spent in "0~500 Yuan", 2.9% of the netizens spent in "10,000 Yuan". In the "Do you feel affordable" small survey, 91% of netizens believe that their online purchases of goods "not affordable", only 9% of users chose the "affordable."

Netizen "elder sister very angry" has been on the net to bask in last year "double 11" net buys screenshot. Screenshot shows that the net friend last year bought 19 items. As a result, she bought three hats basically did not wear, two half price clothes because and the description does not match, can not wear and can not return, but also bought a lot of redundant mobile phone shell. "I wanted to chop off my hand the next day." "Sister very angry" so far in retrospect, still on their own crazy purchase behavior regret and incredible, and advised everyone: "We must stabilize this year!"

Increase capacity

Taobao customer service terminal load capacity increased 25 times times

"Double 11 Stay up all night to buy, after a single but can not pay, the display system is busy queuing, waiting for half an hour, the payment page finally returned to normal, but due to overtime orders were canceled." Only to be able to rearrange the order, the result is lined up long team. I didn't get it until 2 o'clock in the morning. Taobao buyer, Ms. Huang said last year, "Double 11", because the payment is not smooth, she "empty happy" several times.

Taobao Insider introduction, 2012 "Double 11" The first minute, the country has more than tens of thousands of buyers into the days of cats. China e-Commerce Research Center released the latest "double 11" network to buy large promotional user experience data Express, said participation in the "double 11" network to buy large promotional activities of users, about 45% of the respondents said in the "double 11" day shopping is not smooth, web browsing, recharge, payment and other aspects of the problem.

In this respect, Ali Group of technical Vice President Liu Zhenfei told reporters, this year for the "double 11" to prepare the site load level is more than one time last year, can support the national hundreds of millions of netizens the same moment into the cat, do not occur hysteresis, "cat, Taobao and other mobile phone wireless customer Service terminal capacity, this year is increased to 25 times times last year." ”

Help

What about the other half "prodigal"?

Confiscate bank card credit card

NET friend Zhang and his wife are white-collar workers, monthly wages in more than 6000 yuan. Xiao Zhang told reporters that his wife's most important way to kill time is online shopping. "Last year, ' Double 11 ' my credit card on a sudden less than 20,000 yuan Ah, buy a lot of things to now are useless." ”

This year's "Double 11" again, Xiao Zhang in the case of persuasion ineffective, rage can only "confiscated" wife for online transactions of the bank card, credit card, while even the possibility of taking money from the bank card also "confiscated".

Go straight to the bank and cancel the net.

Yesterday, the Netizen "Butterfly Love Flower" in Fuzhou a forum sent a "Who to stop my girlfriend Double 11 madness?" Posts, to all netizens "help".

Netizen "Butterfly Love Flower" in the post said, his girlfriend every day home, "Just like a hungry wolf on Taobao wantonly plundered." Looking at the girlfriend shopping cart full of merchandise, "Butterfly love Flower" said his heart in the drop of blood, big call "talk about feelings hurt money Ah!" One side is a girlfriend, one side is a wallet, both sides are not open. Helpless under, "Butterfly Love Flowers" to the online post, I hope you friends.

Post, immediately aroused the majority of male compatriots resonance. Netizen "Bnmkk" say, can login girlfriend's Alipay, password loses three times, "break its fodder". Can netizen Liu Yinwei a see a flaw, "Pay treasure password error three times, the next day unlocked", can double 11 day 0 o'clock open Rob, fear too late. Another netizen said, go to the bank counter to close the net silver, this recruit sounds feasible.

Seven Big Traps

Want to be "lazy" and be "fished" carefully.

Guangdong Province Consumer Council based on this year's "Double 11" before the net purchase consumption monitoring results, summed up this year's most likely to appear "seven traps." Among them, the Consumer Council reminded that, according to previous years and the latest online shopping, some hope that in the double 11 will be cheap to do the hands of consumers, often take a "lazy" approach, is to search the "Cash gift certificate", "Double 11 red envelopes" and other keywords, and then in the selected "Most arrival" Web page all selected merchandise purchase, And these sites are very likely to take consumers into the site with the risk of fishing, so it is best to save the regular site in advance, do not randomly through the search to enter the site.

Trap 1 Coupon Easy to use coupons difficult

In general, large festival promotional activities, most of the online shopping businesses will be involved in issuing coupons, back to the red envelopes and other activities, but the activities of the goods are very few, the last is often holding coupons can not find a place to spend.

Trap 2 price and then discount

Some profiteers will first increase the price of goods, and then participate in promotional activities, resulting in the price is actually the original sales price, or even higher than the original sales price.

The graduate student small Centian a brand SLR camera has been long, has been on the electricity merchant website to wait and see price. She told reporters that a few days ago, she was on a large electrical shopping website to see the camera price of 5099 yuan, "Look again the next morning, rose to 5999, this is a ' double 11 ' discount to do preheating it?"

Trap 3 Replace the new style dumping old

Part of the brand to deal with the market discount another way is in the market during the discount, replace the new, all put on the unsalable old money. Before and after discounting, the brand clothing style, layout completely different.

Trap 4 shoddy, the genuine

Low-priced goods, there are no shortage of quality-doubtful fakes, parallel imports weeding. Last year, "Double 11", there are a lot of nets bought a brand of diapers parents through a variety of channels such as micro-blog complaints Rights, reflecting the children with the Internet to buy diapers, appear red buttocks, water-like herpes ulcer symptoms.

Shoddy phenomenon is more likely to occur in the "cottage" popular electronic digital products field, Changsha University students Wang Jinming told reporters, he "double 11" network to buy a well-known brand wireless mouse, after six months after the wireless receiver lost, want to find in the local sales, but was told is imitation goods.

Trap 5, advance deposit, more tricks.

Online part of the business set up a prepaid deposit system to participate in the booking of consumers more goods sold lower prices to attract consumers, so that consumers do not know how many consumers will eventually have to participate in the booking and final transaction price prepaid deposit. Merchants at the same time also stipulates that, such as a deposit after a certain period of time consumers do not pay the end, the deposit to the merchant. If the merchant reason does not issue, then only returns the deposit. Business practices violate the contract law of the operator does not perform obligations to be twice times the return of the provisions of the deposit.

Trap 6 "Specials" Out of stock

To a certain kind of "special merchandise" to attract customers into the shop, thus driving other merchandise sales, this promotional method is not uncommon. However, many buyers reflect that some shops in the "special merchandise" regular payment does not ship, the seller to explain is "out of stock" "sold out" or "insufficient stocking."

"I want to buy a razor for my dad, I found a shop with the lowest price, and I didn't hesitate to take it." In order not to waste postage, I also bought something else. Wait for several days, but found that there is no shaver, the seller's explanation is out of stock, also take the initiative to the razor money back to me. "Changsha Citizen Xueyin said, Razor did not buy, bought a pile of other things, but do not want to spend their own postage to return to, had to recognize."

Trap 7 Freight "Pit Daddy"

"Price war", consumers often do not care about the net purchase freight actually also hidden "fishy". A lot of consumers have said that promotional goods are very low prices, freight is "sky-high." "Bought a sofa, the price is very cheap, postage at that time paid 200 yuan." Not a few days, logistics but call to let me go to the suburbs of a site, or door-to-door to increase the price of 300 yuan. How can I move a couch alone? I had to spend 300 more yuan. "Miss Ho in Changsha told reporters.

The Consumer Council teaches

Eight strokes of internet shopping rights

Guangdong Province, the Consumer council in the "double 11" for netizens 8 strokes, to help them in the online shopping to better safeguard their rights and interests.

The 1th recruit to choose the high credibility of the electric business

Consumers in the shopping before the comparison between the different electric operators, on the same platform to choose more high-quality merchants, as far as possible to choose a good reputation of the brand and shop shopping.

2nd recruit to distinguish the regular shopping website

To identify whether the formal business-oriented web site, you can use 3 methods: First, check the homepage of the site there is no red shield industrial and commercial logo or ICP operating logo. The second is to check whether the website has published detailed business address and telephone number. Third, check the registration information of the website.

3rd recruit to prepare for shopping early

Consumers should fully consider their own needs before shopping, do not buy because of low price promotion. After the shopping list, check the daily sales price of the product, if found that the price should be carefully purchased.

4th Recruit Beware of advertising links hidden "Fishing" site

Try to use a browser with security features, but also timely upgrade anti-virus software and regular anti-virus; do not easily click on sellers through MSN/QQ or e-mail and other ways to provide trade links or pictures, not easily through these links to pay.

5th use of reliable Third-party payment platform

To strengthen the pay security awareness, the large transactions should not be delivered directly to the seller's account, preferably through third-party payment. Through the credit of the Third-party intermediary payment, you can more than a layer of consumer protection.

6th recruit overseas purchasing need to be cautious

It is recommended to avoid overseas network purchasing as far as possible. If you do need to purchase overseas network, consumers in addition to choose a higher visibility of the network E-commerce platform and reliable payment methods to carry out transactions, but also require purchasing people to provide shopping vouchers, cashier documents, sales contact telephone number, address, etc., and retain the mailing vouchers for inquiries. For the delivery method, as far as possible to choose Overseas direct mail, to avoid the occurrence of goods are counterfeit, switch.

7th Recruit to negotiate logistics agreement before shopping

Consumers should be before shopping with sellers on delivery time, freight payment, return and replacement procedures and other issues to reach an agreement to avoid future disputes. Consumers in the receipt of goods should be prior to the receipt of goods, encountered in the case of the inspection should refuse to sign, found that the goods are damaged or the manifest does not meet, can refuse payment

8th recruit actively safeguard their own rights and interests

Once the consumer and business disputes, it is proposed to first through the customer service platform to launch rights complaints, but also can be taken to the industrial and commercial sector complaints report, to the Consumer Council to organize complaints, such as rights. Consumers should pay attention to the interception of propaganda web pages, keep chat records, the proper custody of orders, shipping vouchers, invoices and other shopping vouchers.