How to make the product manager and operation to achieve a common goal in the work

Summary of Merchant platform product manager and Operation Roundtable

Topic: How can the product manager and the operation agree on a common goal in the work?

Meeting arrangements:

Moderator: A Light

Meeting process:

First round product manager and Operation Description-each group is discussed and then the recommendation representative sets out the point of view time control (1.5 hours)

Discussion content: The two sides to the product manager and the operation of the role of expectations, the current merchant platform two roles what did they do separately?

Discussion: A group of six people (Product manager, Operation Mix), the form of group discussion.

Purpose of the discussion: to achieve consensus on the criteria and expectations of the role of all people,

Summary: What are the criteria for two role expectations for each role?

Second round: What do we think about the operation and the product? -Each group is discussed and then the recommendation representative sets out the point of view time control (two or 2.5 hours)

Discussion: Each group says five places Pd,po,leader want to improve

Discussion: Finally pd,po the two sides voted to decide the most needed improvements

Purpose of the discussion: define the criteria and expectations of the role,

Summary: Standard content, personal aspects need to be promoted (skills, mentality, thinking, transposition thinking)

Moderator Summary: The role of clear standards and back to the summary (20 minutes or so)

Meeting site:

The first round: summary-The two sides to the product manager and the operation of the role of expectations, the current merchant platform two roles what did they do separately?

Summary：

Yi Group: Standard process for product managers and operational coordination

Long group: Describes the perfect performance of each other

Moon Orchid Group: Hen-pecked product Manager fully embodies, everything revolves around the operation

Qinfen Group: Strong product managers, project operations and development operations are all said, to simplify the operation

Light as group: operating system and product needs how do you write it clearly?

Yu Group: Product manager for the operation of the full proposed, if the operation can be achieved product manager can rest

Luckily, each group featured a description of the relationship between the two.

Second round: What do we think about the operation and the product?

PD Standard

Product Manager vote

Operational voting

Recognition degree

The ability of the circle resources, coordination ability

5

16

Operations think that the product manager needs this kind of ability

Project time control, risk control

3

4

Simple things complicate

0

0

Slow response time

0

3

KPI

5

0

Under the influence of operation, some product managers accept

Requirement priority

1

1

Work together to complete the plan

11

7

Both sides agree.

Feedback product Progress-process communication

3

8

Transposition thinking, user data point of view

18

13

Both sides agree.

Look at nature through phenomena

5

7

Both sides agree.

Responsibility

7

8

Both sides agree.

Summary: PD's improvement plan:

1, user communication, paste into the user and operations (the most important):

Understanding Requirements

The phenomenon sees the essence

Requirement priority

How to communicate with the operation

2, Planning: Different stages of the product manager's requirements are not the same

Planning decomposition Capability

Advance, and maintain the same operation

Planning must be operational approval, through the product manager's internal review before the end of the year, but also through the operation of the review

3. Improvement of basic ability:

Ability to cycle resources, response to operations

Product managers want to do small things with big love

The product manager should be patient with the idea of the operation of communication, to explain the principle of the mentality to do communication

PO Standard

Product Manager vote

Operational voting

Recognition degree

Operations to understand products and business

12

11

Both sides agree.

Need in-depth understanding of user needs, feedback

5

8

Activity plan and product matching

0

3

Participate in product decision making

5

10

Operating themselves more recognized

Effective, reliable demand

2

0

Run without a product

4

8

Operating themselves more recognized

With Product manager skills, self respect PD and development

0

3

Expected demand plan priority and market effect

2

1

Integrating resource capabilities

2

9

Operating themselves more recognized

Speak with Data

4

2

Follow up on PD's demand Progress

1

0

Long-term operational planning capability

11

5

Product managers want to operate this capability

Under pressure to control emotions. Improve communication skills

0

3

Do not damage product development due to KPI

2

4

Summary: PO's improvement plan:

1, long-term operational planning capacity: (Strategic focus)

First understand your product and business

Understand user needs and target audience

The sensitivity of the data

2. Resource integration:

3. Cooperation with PD:

Effective communication

Participate in product decision making

Follow up Progress

The mentality is good (the first three points do well, the mentality is also better)

4, KPI decomposition and reach

Good operations: have long-term strategic planning, then short-term operations, and finally the KPI.

Summary: Leader Improvement plan:

1, Team motivation, team building, please eat more

2, the courage to play, external responsibility

3. Clear objectives and strategic sharing

Moderator One Lamp Summary:

The second half has confirmed the completion of the task under the premise of personnel training as the core work, through a variety of training, PK reach the organization's business consistent, strategic agreement.

Product Manager Improvement point:
1, operational requirements to be careful and product manager to speak clearly (describe the scene, describe the needs. Don't just tell him what you're going to do. ）

2, today must be the shape of the system: Product managers must be related to the operation to participate in product meetings. All meetings are to be emailed, and all processes should be cc-mail to operations.

3. Product planning must be confirmed by operation.

Operational Improvement points:
1, the operation of the product double check process.
2, the operation must have long-term planning ability, since today each department operation must begin to prepare Q4 and next year business plan.

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