New extinction law "right to regret" merchant operation Existence Overlord clause

　Xinhua Changchun, May 3 (reporter Zhoo Mengzho) New extinction method more than a month, many online shop, although marked "seven days no reason to return" green logo, but in the details of the goods but said "do not accept because size is not suitable for their own reasons such as returns" and so on. Jilin Provincial Trade and Industry bureau related officials said that this phenomenon is illegal, consumers such as such "overlord" sellers rights blocked, can go to the Industry and Commerce Department complaints.

The new law, which began on March 15 this year, clearly stipulates that the goods sold by the Internet, television, mail-order and so on can be returned for no reason on 7th without explanation. However, some shops still stall for a variety of reasons, such as: "We do not provide free trial wear service, buy before please watch the size of" "We do not accept because of wearing not good-looking and return replacement" and so on.

More Shop said "Our business model is special, clothing in the absence of quality problems is not to change." In view of the rules of Taobao, we have to deal with the problem when we make a list. "Here is the so-called" agreement ", that is, let buyers and sellers sign a" guarantee ", that is," I agree that since 2014 X-month and your store all transactions in the receipt of goods without quality problems will not return, "let consumers surprise.

刘薇, a regular online shopper, said many consumers were not aware of the new law, and some businesses targeted the crowd. "Once the buyer speak out the new law, or please Taobao platform intervention, return will be very easy." "she said.

Jilin Provincial Trade and Industry Bureau, said the relevant person, the new law on the net purchase return provisions have just been implemented, have exposed some of the problems, such as the return procedures are complex and long time, businesses to stall for a variety of reasons, waiting for step-by-step norms.