Commercial News (internship reporter Chen Jing) "3 15" Eve, the Merchants scramble to upgrade services. Yesterday, the days of the Cat (formerly Taobao Mall) announced that the cat members will launch a free "return guarantee card" services, is expected to cover 6 million days of CAT members.
It is reported that the existing Taobao members in the Cat online shopping (tmall.com) had a deal, and complete the personal data can be activated to become a cat member (or directly registered CAT member), the account on the monthly can receive 5 electronic return guarantee card, the first 5 days of the month of the cat order can automatically receive return protection. At the same time, the consumer online after the purchase will be timely reminder of the return of goods when the amount of freight payments.
"The return card" has become a better shopping experience for consumers, said the shopper. Cat Online shopping for consumer insurance, once the consumer needs to return, the average per pen can save 10 yuan for consumers, better meet the consumer's right to regret.
It is understood that 2011 day cat online shopping for consumers launched a "Return guarantee card" service. Consumers use the return guarantee card to buy Day cat merchandise, you can enjoy free return freight insurance services, due to the return of one-way shipping costs by the insurance company within 72 hours of compensation, the maximum of 25 yuan.
At present, in the increasingly competitive environment, the electric business enterprises to strengthen the logistics distribution, improve after-sales service quality, enhance the user's shopping experience.