Razer together with the sun and rain to create a complete after-sales service platform

Source: Internet
Author: User
Keywords Service platform rain
November 1, 2011--razer® (Lei Snake), the world's leading high-performance gaming brand, announced in China with the most competitive it end-service provider-Sunshine Rain Information Technology Services (Beijing) Co., Ltd. (Sunny information Marvell  Service, Inc. (hereinafter referred to as "Sunshine Rain") cooperation, to provide Razer users with comprehensive after-sales service. Since November 1, where the purchase of regular Razer products in the mainland users, can be confirmed by the two sides of the 26 Sunshine Rain Service site to solve their products in the use of technical problems, as well as in accordance with the provisions of after-sale service, Razer also through the sun and rain professional technical team and service outlets,  In-depth and comprehensive attention to end-user needs and feedback, which is razer adhering to the "beginning of the player, give the player" purpose, to support Razer game users to provide high-quality after-sales service key cooperation projects, dedicated to creating a full user experience without worry. Razer Product after-sales service commitment: • Service Hotline: Consumers in the use of Razer products, such as the process of encountering any problems, welcome Razer users to call the Razer Service hotline 4000808769 (working time: Monday to Saturday, 9 o'clock in the morning-12 points,  13 o'clock in the afternoon-18 points, our customer service will provide you with telephone technical support services, at the same time, users can also through the online Enterprise QQ Consulting products using the problem. • Service outlets: Razer comprehensive implementation of the national General Administration of Quality Supervision, inspection and Quarantine and the Ministry of Information Industry promulgated the "micro-computer commodity repair and replacement return liability provisions", three packs of three packs within the period of validity of the product, if there is indeed the cause of the manufacturer of the product quality problems,  Consumers can carry or mail faulty products to the nearest after-sales service site to enjoy the corresponding three packs of services.  • More Razer after-sales service-related information and detailed 26 Sunshine Rain Service Network information, please check the official website link: http://cn.razerzone.com/support.html. About Razer (Lei snake) group razer® (Lei Snake) is the world's leading high-performance gaming hardware brand. Founded in 1998, headquartered in the United States of California, Carlsbad, currently has offices in 9 cities around the world. Demanding professional players and Razer products in the world-class tournament, with the best technology and the award-winning design, Razer provides players with an overwhelming competitive advantage.  We believe our motto: Start with the player, give the player. For more information about Razer, please visit cn.razerzone.com Information Technology Service (Beijing) Co., Ltd. is a wholly-owned subsidiary of Lenovo Group, founded in 2002, is a focus on "IT professionalIndustry Services "High-tech chain service enterprises.  The company is headquartered in Beijing, Tianjin, Hebei, north, Central and south, east China, the western region has five major divisions, in the country to establish a network covering 126 major cities, the total number of employees more than 3000 people, including professional certification training of more than 2300 professional and technical personnel. As the industry renowned professional IT service provider, Sunshine Rain set up the quality system based on iso9001:2000 Standard, established the business Management system based on ITIL best practice, and took the lead through the ISO9000, ISO20000 Professional certification, obtained the system integration level three qualification,  Effectively guarantee the quality and efficiency of the service. Over the years of persistent pursuit and unremitting efforts, so that the sun and rain has won the broad recognition of customers and the industry's general praise. Since 2004, The Sun and rain has won many awards from the IT service industry, and in the past two years, it has won the "Model Award for Terminal Business Application performance in the 2008", "The most competitive service brand in 2008", and "the most successful enterprise in China for IT support and desktop outsourcing in 2008-2009",  2010 China's service outsourcing growth-oriented enterprises and other awards, attracted the attention of the industry.  All over the country's service network system, a strong technical support team, advanced service management and operating platform, rich management experience and operational capabilities, sunshine Rain is committed to become China's first-class IT service enterprises. For more information, please visit the official website of Sunshine and Dew: www.sunits.com razer-for gamers. By gamers.™--starting with the player, giving the player
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