Shaoxing the first comprehensive evaluation of online shopping, the majority of the quality of people worried

"Kiss, did you buy the net today?" is the quality of the things you bought online qualified? Do you have problems with the return of the Internet when shopping? "This morning, in Zhejiang Shaoxing consumer volunteer Briefing, Shaoxing for the first time on the network shopping to do a comprehensive evaluation, evaluation shows that the network to buy the electric warm hand treasure 7 batches without a qualified, wool scarf pass rate of only 14.3%, eye lamp one-third unqualified." It is reported that this is the first time the Zhejiang Shaoxing Consumer Insurance Committee for the online purchase of goods evaluation.

This 1-March, under the organization of Shaoxing, Consumer rights volunteer to personal name in Taobao Mall, Jingdong Mall, excellent Amazon, when when, new eggs, QQ Mall, Taobao Market, such as 7 E-commerce trading platform to buy the wool scarf, electric warm hand bao and small household electrical appliances students eye Protection desk lamp This 3 winter hot goods, Each sample is 3 pieces, respectively, for submitting and experiencing the return process. At the same time, volunteers also take snapshots of the Web page, screen, download all the links of the page, print pages, etc., to retain the quality of the products displayed on the page, prices, services and other basic information, as well as with the online sellers of text exchange and voice information, as evidence.

"We specifically examine the whole shopping link, including merchandise quality, consulting attitude, the convenience and security of payment methods, independent and social logistics delivery speed, return, replacement, after-sales service, complaint handling, etc., to evaluate the comprehensive situation of online shopping." "A consumer activist who is surnamed Fang told reporters.

Shaoxing, Deputy Secretary-General Wu Guochun told reporters, from the volunteers experience the whole link to see, online shopping there are many problems. In addition to quality Supervision departments authoritative reports show that most of the goods are not qualified, consumption of the process also has a lot of people think about the place. For example, most Web sites are very convenient to purchase, but returns are not easy; many shopping sites promise that as long as it does not affect two sales can be no reason to return, but the actual operation is basically very difficult to return the phenomenon; and some of the website refund can only be returned to the site's shopping account, not the consumer's Alipay or bank card is actually forcing consumers to spend on the site again. "Online shopping has still not been a reassuring state." ”

Reporters at the scene to see volunteers from various online shopping malls to buy goods, most of the goods unqualified. such as: Taobao Mall c.bridge/Chen Ber Men's scarf, on the Taobao page, the report on the consignment of samples, the product fiber content: Wool 32.5%, cotton 47.5%, natural fiber 20%, and the actual content of the test is: Acrylic 70.2%, viscose fiber 29.8%, Product identification and fiber content are not consistent.

Shaoxing Consumer Protection Committee to remind the vast number of consumers, network shopping should choose strength, public praise good shopping platform, shop and brand. The network shopping mostly belongs to the off-site operation, the factory and after sale in the field. Consumers on the Internet shopping platform to promote the goods must understand clearly, do not credulous commitment, to be cautious. At the same time, to properly maintain a good shopping voucher, as a complaint evidence. In particular, some of the informal shopping sites will also use the Internet shopping platform to carry out illegal transactions, the public in the network to learn more, master the basic safety net to buy common sense, the transaction as far as possible to choose a third party guarantee payment or delivery to the payment and other means.