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Because my side of the network, telecommunications even U.S. space FTP speed is basically 0, the site ping value of about 350 high, but I had to refund. U.S. host Detective ixwebhosting forum Moderator said domain registration more than 24 hours to deduct 19.95 U.S. dollars, and I registered a free domain name has more than 4 days, he also has a full refund, of course, the domain name is canceled

I have heard that ixwebhosting credit is bad, attitude is bad, or delay the time to protest refunds, are individual cases, at least I think they are very efficient, we can look at my refund experience

————— first I applied for a refund and received their automatic reply, they asked me to confirm the refund —————

Yuliya G., Tue modified 16 01:02:28 2010
Ticket Status is changed from Open to On-hold
Dear Chen,

We ' re very sorry for any inconvenience so you ' ve experienced while using our services. We ' re constantly sharable to improve the quality of your experience, and we strive to make your experience with us as Satis Fying as possible. So we can provide for you and the fastest denotes to any problems your ' ve encountered, we ask ' His ticket with as much detail as can regarding the problem at hand. One of our operators'll contacts you as soon as tightly ' re Inc. to does so to address your concerns. In the "Score Time", please update this ticket with the details of the "any" changes that take place while we ' re sharable. We appreciate your patience.

—————————— – I receive a reply after I send confirmation ——————————————

Steven A., Wed modified 17 12:26:13 2010
Ticket Status is changed from sharable to On-hold
Hello Chen,

As per your request, I am forwarding this ticket to my billing department to cancel the hosting account. The domain name that you have registered are dear for the next year and it would switch to a paid registration as you are C urrently using the free point from the hosting product. If you are have any further questions, please feel free to contacts us at any time.

Thank you,
Steven Algarotti
Customer Relations Dpt.

——————— they asked if they wanted to cancel the domain name I registered and would like to confirm it within 24 hours ————————

Tanya Z., Wed modified 17 13:52:28 2010
Dear Chen,

Plese, equate whether you would like to cancel the registration of the Doamin name I registered free domain name. com. We are Inc. to do it within the next hours. Otherwise, we'll deduct the amount of USD 19.95 from the total refund amount as per ICANN regulations domain Registratio NS are non-refundable.
Should you have any further questions, please don't hesitate to contact us, we are available.
Respectfully,
Tanya Zhovtobryukh
Customer Relations Dpt.

—————————— I reply to confirm the cancellation of the domain name, indicating a full refund ——————————

Anna v., Thu modified 18 08:14:19 2010
Ticket Status is changed from Open to answered
Dear Chen,

I have now canceled your hosting plan and the domain registration as per we are back guarantee. The total refund amount is $75.84 and it is credited to your Alipay. Please allow one to nine days for the refund to show up on your statement. In the meantime your can review all changes in your online invoice.

Should you have any further questions, please don't hesitate to contact us, we are available.
Respectfully,
Anna Vasilyeva
Customer Relations Dpt.

—————————— just received payment confirmation ————————————————

Description: null

Payment instructions: Foreign currency payment ($ 75.84)

Other information: Ecommerce,inc. j*** @ecommerce. com View Credit Message

Time report:

Creation time End time

2010.11.19 09:31:03 2010.11.19 09:31:04

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All over, from the ixwebhosting host to refund speed is very fast, ixwebhosting host to do foreign trade station is very good, its speed in foreign visits, or can, and the price is very cheap, their Chinese site http:// Cn.ixwebhosting.com also has relevant offers to buy links.

If I am doing foreign trade station, ixwebhosting host is the first choice, but unfortunately, English is not so good, O (∩_∩) o~ hope for everyone useful!