Sony Repair Station accessories by netizens complained: higher than the market price 20 times times

Source: Internet
Author: User
Keywords Sony Sony Repair Station
Tags based clear cost course customer gome high higher
Mr. Xing turned out to be a loyal customer of Sony. User complaints are as follows: I used Sony's dual-card recorder, WALKMAN, Discman, PSP, Sony Ericsson Mobile phone, specifically bought how many I also remember not clear, I remember, Sony's products to reliable quality, fashionable and famous. Based on a high degree of reliance on Sony, I bought a sony LCD TV and a home theater again in 2008, which may have been a bad luck and a problem in the course of use. January 2008, I bought a SONY home theater in Shenzhen, the model is dav-dz151kb. Usually, I rarely use it, 2011, I found that the product when playing DVDs, only the sound has no image. I went to Shenzhen Luohu District, SONY products special Repair Station maintenance, is told that DVD video output IC (Mitsubishi mm1758a DIP) broken, maintenance costs are 200 yuan, the cost of replacement IC is 200 yuan, the total cost is 400. Later I in Huaqiang electronic network, vecuronium online learned that video output ic--Mitsubishi mm1758a DIP Market Retail price is 10 yuan one. Now the market on a brand of DVD machine only 300-400 yuan, SONY to replace the cost of an IC repair is 400. Is it ridiculously high? Is there an arbitrary charge on SONY's service charges? I have no confidence in Sony now. I asked the Sony Interactive Center to suggest, should I continue to spend 400 yuan maintenance or buy a DVD of a homemade brand? Sony wrote in reply: Hello! This is the Sony Interactive Center. First of all, thank you for your information and love of Sony products. Your message has been received, about you in the message (Customer Number: 5023172) mentioned in the klv-40v300a LCD TV, the noise of the consultation, our reply is as follows: According to your description in the message, if your TV set using a set-top box connection, generally have the following connection mode: 1. " Cable → set-top box → cable cable → TV RF Interface "2" Cable → Set-top box →a/v or S or components or HDMI cable → TV Corresponding Interface "3." Other kinds of signal cable → set-top box → cable cable → TV RF Interface "4." Other kinds of signal cable → set-top box →a/v or S or components or HDMI cable → TV corresponding interface "The above way if watch TV has such as alternating current noise, suggestions: 1. Use" wired cable → set-top box → cable cable → isolator → TV rf Interface "or" Cable → isolator → set-top box → Wired cable → TV RF Interface "mode connection." 2. Connect using "wired cable → isolator → set-top box →a/v or S or component or HDMI cable → TV corresponding interface" mode. 3. Use "Other kinds of signal cable → set-top box → cable cable → isolator → TV rf Interface" wayPick。 In order to get a more comprehensive understanding of your product information, please call our customer's free hotline (800 820 9000) for consultation.
Related Article

Contact Us

The content source of this page is from Internet, which doesn't represent Alibaba Cloud's opinion; products and services mentioned on that page don't have any relationship with Alibaba Cloud. If the content of the page makes you feel confusing, please write us an email, we will handle the problem within 5 days after receiving your email.

If you find any instances of plagiarism from the community, please send an email to: info-contact@alibabacloud.com and provide relevant evidence. A staff member will contact you within 5 working days.

A Free Trial That Lets You Build Big!

Start building with 50+ products and up to 12 months usage for Elastic Compute Service

  • Sales Support

    1 on 1 presale consultation

  • After-Sales Support

    24/7 Technical Support 6 Free Tickets per Quarter Faster Response

  • Alibaba Cloud offers highly flexible support services tailored to meet your exact needs.